# Elaine Young > Software Engineer at Omada Health | Ruby on Rails | Ex-Shopify Location: United States, United States Profile: https://flows.cv/elaineyoung Software Engineer II at Omada Health. Previously a Backend Software Engineer at Shopify, Hackbright Academy graduate, and past HR Operations Analyst. Dedicated, dependable, driven, and overly organized. Consistently successful at growing from entry-level positions to knowledge expert through undying work ethic and the desire to learn. ## Work Experience ### Software Engineer II @ Omada Health Jan 2025 – Present | San Francisco Bay Area ### Backend Software Engineer @ Shopify Jan 2021 – Jan 2023 | San Francisco Bay Area • Built Instagram Direct messaging integration with Shopify Inbox as part of a 3-person team, supporting over 80,000 merchant Instagram shops • Worked cross functionally with front-end, mobile, data, and Meta teams to ensure accurate and timely deliverables, while tracking app usage and potential improvements • Handled webhooks for text, image, video, story mentions, story replies, inline replies, FAQs • Designed DataDog and Grafana dashboards to monitor the health of our apps and integrations; used by a group of 40+ team members • Setup PagerDuty alerts connected to DataDog and Grafana monitors; used by on-call rotation of 20+ engineers • Developed redaction and purging logic for GDPR compliance • Led preparations and gamedays for BFCM. Ran load tests for service stability • Tackled tech debt issues across over 5 repos, ensuring the security and stability of our services ### Junior Software Developer @ Shopify Jan 2020 – Jan 2021 | San Francisco Bay Area • Used the Facebook Graph API to create Facebook Messenger integration with Shopify Inbox as part of a 2-person team, supporting over 100,000 Facebook pages for merchant ecommerce stores • Contributed to first automated messaging project for order lookup, using Shopify’s GraphQL API • Parsed webhooks, type-checking, and formatting for message delivery from Facebook Messenger • Utilized Facebook templates for a better user experience for merchants • Handled webhooks for text, image, video, story mentions, story replies, inline replies, FAQs, product shares, discounts, and instant answers • Coordinated with Design, UX, and Product teams for alignment on development and product goals • Led preparations and gamedays for BFCM; Ran load tests for service stability ### Software Engineer Intern @ Shopify Jan 2020 – Jan 2020 | San Francisco Bay Area • Refactored a complex, multi-use "status" database column into 3 distinct, single-use columns, improving clarity and accuracy in status usage • Updated front-end React components to display correct status banners for merchant admin page • Developed with Apple API for messaging capabilities with Apple Business Chat • Coded within our in-house built chat widget, Shopify Chat, using webhooks and event tracking • Learned Object Oriented Design and Development in Ruby on Rails • Utilized tools such as Sidekiq, Bugsnag, Datadog, Splunk, FactoryBot • Worked with React, Typescript, and GraphQL • Wrote comprehensive RSpec Tests ### Associate HR Operations Analyst @ Sunrun Jan 2018 – Jan 2019 • Reviewed and Signed Off on 9 iCIMS-Workday Integrations Designs • Tested and Implemented 9 Integrations between ATS and HRIS • Wrote and Executed QA Plan for Workday Onboarding • iCIMS Onboard User Admin Lead • Built iCIMS Reports and Custom Fields for Efficiency Gains within Recruit and Onboard • Partnered with Compensation Team on Publishing New Incentive Programs • Upkeep of iCIMS Job Templates in alignment with Compensation, Legal, and HR • Employee Talent Referral Program Partner ### Senior Talent Acquisition Coordinator @ Sunrun Jan 2017 – Jan 2018 | San Francisco Bay Area • Designed, Tested, and Implemented iCIMS Offer Letter iForms • Created Unique iCIMS iForms to Increase Data Security for New Hire Information • iCIMS User Admin Lead for Onboarding and Reporting • Developed Training Materials and Resources for Recruitment and Talent Operations • Trained Recruit Team on Offer Details Approvals and Written Offer Launch • Composed and Distributed Process Change Announcements to Stakeholders • Developed and implemented of Global Approval Lists for Offer Details Approvals • Co-Lead on Implementation of iCIMS Onboard - New Hire Information/W4/Form I-9 ### Talent Programs Coordinator @ Sunrun Jan 2015 – Jan 2017 | San Francisco Bay Area On the Talent Operations Team: • Lead the Design and Testing of automated Offer Letters within SterlingONE • Created Process Documents and Training for Recruiting and Talent Operations • Increased Efficiency of Processes for New Hire creation in ADP • Developed Time-Saving Offer Letter Templates for High Volume Recruiting Roles • Maintained, Revamped, and Promoted the Employee Talent Referral Program On the Talent Programs Team: • Maintained Career Fair Information and Materials • Inventoried Company Swag for Job Fairs, Replenishing when necessary • Creation of Career Fair Flyers and Social Media Advertising, in partnership with Marketing/Branding • Booked Travel and Lodging Accommodations for Recruiting Team Members • Researched Venues and Obtained Quotes for Sunrun-Specific Hiring Events ### Human Resources Coordinator (Through Nelson Staffing) @ Sunrun Jan 2015 – Jan 2015 | San Francisco Bay Area • Form I-9 Identification, Verification, and Storage • New Hire Data Entry into ADP • Information Verification in Oracle • Assisting Legal Department in obtaining and organizing files ### Store Manager/Recruitment Manager @ CeX Ltd Jan 2012 – Jan 2014 | San Francisco, CA • Designed employee onboarding program and training materials • Oversaw and improved quality of hiring and training operations in the Bay Area • Ensured timesheets, payroll, and PTO requests were submitted to HR and ADP by deadline • Coordinated employee engagement events, reducing company turnover • Implemented HR document filing system for new, current, and former personnel • Assigned, collected data, and delivered 360 performance reviews • Concentrated on organization and cleanliness standards, increasing operational report scores • Assembled annual quarterly 13-week analyzers for performance review • Investigated and reconciled any cases of loss or theft, maintaining stock integrity • Organized employee work schedules across multiple locations • Calculated and submitted monthly expenses ### Cage Cashier/Supervisor @ The Stage Door Casino Jan 2010 – Jan 2012 • Managed and filed confidential tax information for the firm • Trained new hires for store and cage cashier, ensuring accurate cash handling • Assured firm documents met all regulatory guidelines • Led three departments of 25 employees • Audited company’s cash flow operations ### Regional Manager @ Red Hookah Lounge Jan 2007 – Jan 2009 • Orchestrated mass hiring within the company for new locations • Developed and standardized interview materials • Trained employees from entry level to managerial level • Supervised teams of employees across multiple locations • Brainstormed marketing ideas for promotion of new locations • Ensured customer satisfaction by providing excellent customer service • Monitored inventory for all venues • Maintained a fun work environment based upon friendship, teamwork, and trust ### Administrative Assistant @ Culinary Design and Fixture, Inc. Jan 2006 – Jan 2007 | Henderson, NV • Screened and routed incoming calls to proper recipients • Directed all forms of incoming correspondence within the company • Tracked office supplies inventory and placed orders accordingly • Assembled project specification and operation manuals ### Administrative Assistant @ Chenco Holdings Jan 2004 – Jan 2005 • Screened and routed incoming calls to proper recipients • Directed all forms of incoming correspondence within the company • Booked travel accommodations for executive travel • Assisted Accounts Receivable and Accounts Payable department • Compiled expense spreadsheets for executives • Greeted clients, directed them into conference room, and provided refreshments ### Teller @ Bank of Commerce Jan 2003 – Jan 2004 | Henderson, NV • Processed cash and check deposits • Ensured safe cash handling utilizing trial balances • Cashed and created cashier checks • Executed cash withdrawals accurately and efficiently • Exchanged money between teller drawers and vault • Reloaded ATM machine ## Education ### Software Engineering Program in Computer Software Engineering Hackbright Academy ### May 2019 Prep Course in Computer Software Engineering Hackbright Academy ### Bachelor of Business Administration (B.B.A.) in International Business University of Nevada-Las Vegas ## Contact & Social - LinkedIn: https://linkedin.com/in/eyoung8 - GitHub: https://github.com/elaineyoung702 --- Source: https://flows.cv/elaineyoung JSON Resume: https://flows.cv/elaineyoung/resume.json Last updated: 2026-04-11