# Eleane Ye > Solutions Engineer @Cribl Location: New York, New York, United States Profile: https://flows.cv/eleane Creative and adaptable problem-solver with 2 years of experience in product management. I have a strong understanding of product development processes, including discovery, delivery, and optimization, and enjoy collaborating cross-functionally, communicating technical concepts, and working with data & analytics systems. ## Work Experience ### Solutions Engineer @ Cribl Jan 2024 – Present | New York, United States ### Associate Product Manager @ Tanium Jan 2022 – Jan 2023 • Led team in the development of an internal product analytics system decreasing front-end errors and improving Product Management's ability to assess impact and prioritize work. Identified short- and long-term priorities and opportunities for improvements. • Owned and launched new self-service trial feature to reduce friction in cross-sell and increasing CLV. • Partnered with Engineering, Product, Sales, Marketing, Subject Matter Experts, Quality Assurance, Technical Documentation and Account Management to deliver on technical roadmap. • Worked remotely with globally distributed cross-function team with agile-development process, delivering 6+product versions with new administrative features and bug fixes. ### Product Management Intern @ Tanium Jan 2021 – Jan 2021 | Kirkland, Washington, United States Worked with cross-functional teams to build B2B security focused applications & features used across Fortune 500 companies and federal government. Delivered improvements to administrative feature by understanding use cases, proposing improvements/defining requirements, and driving execution. ### Business Analyst @ U.S. Small Business Administration Jan 2020 – Jan 2021 | Remote Analyzed usefulness of business and IT tools and conducted user/stakeholder interviews to validate need for development of crucial features and enhance customer experience ### Civic Digital Fellow @ The National Institutes of Health Jan 2020 – Jan 2020 I was a Product Management Fellow working at the NIH/NIAMS (National Institute of Arthritis and Musculoskeletal Skin Diseases) to develop a data management roadmap that would reduce IT infrastructure costs, increase productivity, and support changing research needs. - Conducted user interviews with researchers and scientific directors within the IRP (Intramural Research Program), defining the problem. - Engaged key stakeholders to inform next steps, presenting research findings to the CIO and Executive Officer. ### Co-Founder, Lead PM & Front-end Developer @ Fika Mentorship App Jan 2020 – Jan 2020 | Remote (Seattle) Passion project in the form of a mobile app, leveraging existing networks to connect students with mentors, alumni, and peers. Defining technical product requirements for initial features and driving development by running daily scrum and bi-weekly sprints. Conducting competitive market analysis, potential user interviews, and outlining the product vision. Self-learning various backend and frontend technologies, such as Amazon DynamoDB, Node.js, and React Native to build and implement user authentication features. ### UI and Graphic Designer @ Duke University Center for Global Women's Health Technologies Jan 2019 – Jan 2020 | Durham, North Carolina, United States Created initial wireframes and developed fully responsive website, increasing engagement and discussion on The (In)visible Organ documentary project. Collaborated with research team to migrate content on old sites and push updated newsletters to The WISH Revolution WordPress site. ### Product Associate @ Pilleve Jan 2019 – Jan 2019 | Washington D.C. Metro Area Seed stage digital health startup preventing controlled substance abuse with hardware and software monitoring solutions. Generated key insights to help inform business strategy by researching federal and state level opioid prescribing practices and policies. Analyzed user data to create accessible information guides for patients, physicians, and pharmacists. Conducted endurance tests on hardware devices/prototypes. Researched technical requirements for mobile app database and redesigned front-end features using Google Flutter. ### Undergraduate Research Assistant @ Duke-Margolis Center for Health Policy Jan 2019 – Jan 2019 | Durham, North Carolina, United States Contributed to evidence-based policy recommendations by conducting qualitative data analysis through literature review and stakeholder interviews. Collaborated with team of researchers to develop codebook, streamlining proposal writing and data collection process. ### Sales Support Representative @ Nordstrom Jan 2018 – Jan 2018 | Bellevue, Washington Used communication and decision-making skills to provide excellent customer service to shoppers. Organized sales floor, laid out new products, and built merchandise displays. Fulfilled online orders and helped customers locate items in store and online. ## Education ### Bachelor of Arts - BA in Public Policy Studies, Minor in Computer Science Duke University ### Study Abroad in European International Social & Political Studies and History UCL ### Newport Senior High School ## Contact & Social - LinkedIn: https://linkedin.com/in/eleaneye - Portfolio: https://eleane.netlify.app/ --- Source: https://flows.cv/eleane JSON Resume: https://flows.cv/eleane/resume.json Last updated: 2026-03-29