# Electra Chong > Software Engineer at Mux Location: San Francisco Bay Area, United States Profile: https://flows.cv/electra ## Work Experience ### Software Engineer @ Mux Jan 2022 – Present | San Francisco Bay Area ### Senior Software Engineer @ Grove Collaborative Jan 2021 – Jan 2021 | San Francisco Bay Area * Architect automated ranking system for product results in coordination with Data Science and Product * Implement customer-facing shopping features like featured products, badging, and updating shipping minimums * Help lead coordination efforts across engineering teams to improve the frontend codebase via an engineering guild ### Software Engineer II @ Grove Collaborative Jan 2019 – Jan 2021 | San Francisco Bay Area * Focused on improving the direct acquisition flow experience to increase conversion rate via A/B testing and experiments, such as adding Apple Pay as a checkout option * Build a quiz feature using Elasticsearch with a short one-month turnaround * Own migrating Marionette/Backbone pages to Vue ### Full-stack Software Engineer @ Darby Smart Jan 2017 – Jan 2019 | San Francisco Bay Area I worked at Darby Smart until its acquisition by Grove Collaborative in April 2019. • Quickly iterate and launch new features such as polls and product pages on a React / Ruby on Rails / PostgreSQL stack in 2-week sprints. Later transitioned to Vue.js / Rust / Redis + Elasticsearch • Work on automating content syndication to platforms such as Pinterest, RSS feeds and Apple News to grow organic traffic 12x at peak (2x from original baseline on average) • Perform A/B testing and prepare analytics dashboards to evaluate impact and engagement • Automate deployments services like Redis, Elasticsearch, and AWS Redshift analytics pipeline using Ansible and AWS ec2 instances ### Software Engineer @ Scality Jan 2016 – Jan 2017 | San Francisco Bay Area • Own features such as developing bucket-level support for CORS and generating static websites from buckets for an open-source / AWS S3-compatible NodeJS server for object storage • Implement and document versioning logic in the storage API, a crucial prerequisite for cross-region replication between storage sites, with implications for high-stakes sales contracts ($1,000,000+) • Design and implement core API set as one of three primary contributors for the Scality Connect product launch, which translates S3 API calls to Microsoft Azure Blob Storage API calls • Debug and write functional tests to improve measured compatibility with the AWS S3 protocol from 59.3% of the Ceph S3 Test Suite to 77.6% (92.5% excluding unimplemented feature-sets) ### Residential Networking / User Support Specialist @ Scripps College Jan 2015 – Jan 2016 | Claremont, CA • Conduct New Student Orientation, training 30+ student employees to connect 200+ laptops and devices to campus network and software installations • Supervise team of 9 student workers in maintaining and supporting residential hall computer labs • Track and monitor network and malware activity and report to the IT director • Troubleshoot and provide technical support for entire student body of 1000 students • Lend support to the User Support team with tasks such as imaging systems, deploying equipment, troubleshooting printers, network accounts and customer service to faculty and staff. ### Summer IT Intern @ Scripps College Jan 2011 – Jan 2015 • Unbox, image and help deploy 100 new Dell Optiplex systems in the intensive 3-month summer period, including any peripherals such as monitors, printers, scanners and Cisco IP phones. • Set up an additional 20-30 computers to renew lifecycle equipment. • Train 2-3 new interns in a variety of tasks: imaging, multicasting, deployments, updating tickets, activating ports in network closets, and troubleshooting • Initiate and create an entire 100-page training reference manual for new student interns to perform essential tasks, in order to improve intern training program • Assist User Support team with supporting faculty and staff with any and all technical or computer issues, with an average of 10 tickets per week • Answer the phone, pick up mail, perform daily computer lab checks. ### Mailroom Assistant @ Scripps College Jan 2012 – Jan 2014 ### Barista @ Motley Coffeehouse Jan 2012 – Jan 2013 ### Digital Imaging Assistant @ Scripps Visual Resources Library Jan 2011 – Jan 2012 ### Freelance reporter @ The Modesto Bee Jan 2008 – Jan 2011 ## Education ### Full-stack Engineer in Computer Software Engineering Holberton School ### Linguistics Scripps College ### Illustration in 3D Animation, Advanced Italian, Advanced Ceramics and Batik Studio Arts College International ### Modesto Junior College ### Keyes to Learning Charter School ### Modesto High ## Contact & Social - LinkedIn: https://linkedin.com/in/electrachong --- Source: https://flows.cv/electra JSON Resume: https://flows.cv/electra/resume.json Last updated: 2026-04-10