Contributing to UX best practices for diabetes management products, supporting the development of design frameworks, trouble shooting and helping improve mobile experiences through localization and global expansion efforts.

Led UX and product design initiatives for IT SharePoint sites, streamlining navigation and enhancing information architecture to deliver a more intuitive and consistent user experience across departments.

• Conducted user testing to validate design decisions and uncover usability issues

• Integrated generative AI tools to enhance content creation and accelerate design processes

• Utilized Figma to create high-fidelity prototypes and streamline cross-functional collaboration

In my previous role at Medtronic, I was responsible for designing and developing a responsive software solution for healthcare providers, clinical staff in the Diabetes Department, and facilities nationwide. I collaborated closely with internal stakeholders, business partners, and external development teams to integrate an employee lookup functionality into the Salesforce CRM. Leveraging data gathered from industry experts, we applied best practices and established standards to deliver a high-impact, multi-billion-dollar digital product.

Improved the Diabetes Design System by implementing reusable components and scalable design patterns.

• Led user research and testing to optimize navigation and Information Architecture based on data-driven insights.

• Leveraged Figma and FigJam for rapid prototyping, collaborative ideation, and stakeholder alignment; integrated AI-powered tools to streamline design workflows and enhance user research analysis.

Consulted on end-to-end UX and design initiatives—ranging from omni-channel marketing campaigns to mobile and desktop product experiences

• Worked on multiple design and motion projects.

• Developed a wide variety of omni-channel marketing and advertising campaigns across multiple LOBs.

• Responsible for development of Mobile and Desktop experiences and digital products and services for Auto, Home Lending, Business Banking projects

• Advocated for UX best practices to improve UX design workflow processes, created responsive UI/UX wireframes, high- fidelity designs and systems for Chase Master Brand- • Consulting on design projects from conception to execution, leading to improved project efficiency and client satisfaction

• Collaborated with product and brand managers to define and prioritize product features based on user needs and business goals, resulting in a streamlined and user-friendly product roadmap.

• Led the redesign of the mobile and desktop email modules, resulting in a 30% increase in user engagement.

• Collaborated with cross-functional teams to develop and launch new features for multiple digital products, which received positive user feedback and contributed to a 15% increase in monthly active users.

• Received multiple recognition for outstanding UX design work, such as awards and positive feedback from stakeholders.