Managed DevOps at CCA, comprising Web and Mobile Services and Network and Server Operations, developing and maintaining a number of web applications, services, and digital infrastructure to support academic, administrative, and residential computing.

Responsible for delivering collaboration and communications tools (G Suite), video conferencing (Zoom), and course scheduling services (EMS).

Managed project managers, designers, developers, system administrators, network engineers, and student employees. Delivered a new campus portal, student application, self-service account management system, and a number of cross-service data integrations. Lead the telecom design, procurement, and implementation for two large campus construction projects. Replaced and modernized the campus phone system. Managed the budget and procurement for over fifty systems and services. Defined and started a cloud-first platform and infrastructure strategy built on Google Cloud Platform.

Created a student-staffed QA team. Worked with CCA’s IxD program to create a design intern position and mentored student and staff interaction designers.

Transitioned the CalCentral team over to the SIS project. Responsible for the SIS front-end project plan. Developed the plan to integrate the home-grown student portal with Berkeley's PeopleSoft SIS.

As project manager for CalCentral, a next-generation student dashboard and portal, I was responsible for leading the project from early conceptualization through to production and eventual adoption as the portal for a new campus wide Student Information System currently under development.

Manager of the User Experience team in the Educational Technology Services group. Evangelist for accessibility, web-standards and modern interactive web design practices. The ETS UX team were key design contributors on OpenCast Matterhorn, webcast.berkeley, CalCentral, the Fluid Project, Sakai OAE and Sakai CLE.

Dynamic, standards-based web site and application design and development, information and interface design, project management, usability testing and research, staff training, documentation, multimedia, production, process analysis and planning, and on-going site maintenance.

Clients include: The University of California Office of the President, Wilderness Travel, Outformations, Mission Pie, Pacific Vascular Research Foundation, Tehiyah Day School, Pie Ranch, Redwood Day School, Prospect Sierra School, San Francisco Day School, Terrestra, Classroom Connect, Marin Country Day School, Scholastic, Purple Moon, and Apple Computer, Inc