# Eli Cochran > Sr. Director of Web and Infrastructure Services at California College of the Arts Location: Berkeley, California, United States Profile: https://flows.cv/elicochran Thirty years experience in technical management, design, development and education. Including: • leading strategy, budget management, team development, vendor and product procurement and management for network and server operations in higher education. • providing digital collaboration and productivity tools, including phones, video conferencing, and G Suite. • managing clients, stakeholders, teams and individuals working on collaborative design and development projects. • designing, developing, and maintaining content sites and web and desktop applications. • developing and implementing interaction and information design and strategy. • developing and delivering technology training and documentation. ## Work Experience ### Sr. Director of Web and Infrastructure Services @ California College of the Arts Jan 2015 – Present | Oakland and San Francisco, CA Managed DevOps at CCA, comprising Web and Mobile Services and Network and Server Operations, developing and maintaining a number of web applications, services, and digital infrastructure to support academic, administrative, and residential computing. Responsible for delivering collaboration and communications tools (G Suite), video conferencing (Zoom), and course scheduling services (EMS). Managed project managers, designers, developers, system administrators, network engineers, and student employees. Delivered a new campus portal, student application, self-service account management system, and a number of cross-service data integrations. Lead the telecom design, procurement, and implementation for two large campus construction projects. Replaced and modernized the campus phone system. Managed the budget and procurement for over fifty systems and services. Defined and started a cloud-first platform and infrastructure strategy built on Google Cloud Platform. Created a student-staffed QA team. Worked with CCA’s IxD program to create a design intern position and mentored student and staff interaction designers. ### Portal Lead, SIS Replacement Project @ UC Berkeley Jan 2014 – Jan 2015 | UC Berkeley Transitioned the CalCentral team over to the SIS project. Responsible for the SIS front-end project plan. Developed the plan to integrate the home-grown student portal with Berkeley's PeopleSoft SIS. ### Project Manager, CalCentral @ UC Berkeley Jan 2010 – Jan 2014 As project manager for CalCentral, a next-generation student dashboard and portal, I was responsible for leading the project from early conceptualization through to production and eventual adoption as the portal for a new campus wide Student Information System currently under development. ### UX Manager, Educational Technology Services @ UC Berkeley Jan 2007 – Jan 2010 Manager of the User Experience team in the Educational Technology Services group. Evangelist for accessibility, web-standards and modern interactive web design practices. The ETS UX team were key design contributors on OpenCast Matterhorn, webcast.berkeley, CalCentral, the Fluid Project, Sakai OAE and Sakai CLE. ### Dynamic Web Site Design and Development @ Unknown Jan 1988 – Jan 2007 | San Francisco Bay Area Dynamic, standards-based web site and application design and development, information and interface design, project management, usability testing and research, staff training, documentation, multimedia, production, process analysis and planning, and on-going site maintenance. Clients include: The University of California Office of the President, Wilderness Travel, Outformations, Mission Pie, Pacific Vascular Research Foundation, Tehiyah Day School, Pie Ranch, Redwood Day School, Prospect Sierra School, San Francisco Day School, Terrestra, Classroom Connect, Marin Country Day School, Scholastic, Purple Moon, and Apple Computer, Inc ### Senior Manager, User Experience and Interface Engineering @ Bigstep.com Jan 1999 – Jan 2001 Managed a team of information architects, visual interface designers and engineers responsible for the design and implementation of a feature-rich web-based application. Created and documented production processes to ensure quick, error-free development. Delivered large and challenging projects on-time and on-budget often under extremely tight deadlines. Developed tools and technology for 3rd-party integration and co-branding. ### Product Design Specialist @ Allegis Corporation/Click Commerce Jan 1996 – Jan 1999 Designed and scripted templates for Net-It Central, a corporate Intranet site building tool. Helped develop and maintain the Net-It Software external Web site. Designed and implemented print and on-screen tutorials. Participated in the design of a enterprise marketing automation system. ### Interface Engineer @ daVinci Time & Space Jan 1995 – Jan 1995 | San Mateo, CA Created interactive television experiences in a open source interpreted language for simulated ITV hardware. Developed tools and processes for converting media developed on the Macintosh to formats for interactive television. ### Multimedia Designer & Developer @ Apple Jan 1989 – Jan 1995 | Cupertino, CA Designed and implemented on-line documentation, tools, tutorials, training, reference and task-based help systems. Usability testing. Developed training materials and tools for software localization. Presented localization training. Managed the production of audio and video. ### Lead Developer @ Ignition Design Jan 1993 – Jan 1994 Developed Amnesty Interactive, a multimedia CD-ROM for the human rights organization Amnesty International, distributed by the Voyager Company. Participated in the information and interface design. Implemented the user interaction and prepared the digital media. ### QA Test Lead @ Oxford & Associates Jan 1986 – Jan 1988 | Cupertino, CA Supervised a software quality testing team at Apple Computer, Inc. Designed tools for testing, inventory, and defect tracking. Tested and evaluated software and documentation for defects, inconsistencies, and performance. Developed and implemented test plans. Participated in the development of network and file server administration software. ## Education ### Drama and Dramatics/Theatre Arts in General San Francisco State University ### Liberal Arts and Sciences in General Studies and Humanities Cañada College ## Contact & Social - LinkedIn: https://linkedin.com/in/elicochran - Portfolio: https://cca.edu/ - Portfolio: https://portal.cca.edu/people/ecochran/ --- Source: https://flows.cv/elicochran JSON Resume: https://flows.cv/elicochran/resume.json Last updated: 2026-04-13