• Led end-to-end visual design for mobile and web applications, ensuring intuitive UI across platforms by collaborating closely with business analysts and business development teams.
• Spearheaded a full platform redesign that significantly improved user experience and efficiency; praised by partners as the “quickest and easiest” in the industry.
• Created high-fidelity mockups and interactive prototypes in Figma to support feature development and cross-functional team alignment.
• Contributed to and maintained internal design systems and component libraries to ensure consistency and scalability across platforms.
• Participated in UAT for complex UI features, identifying usability issues and refining design solutions before release.
• Drove UX improvements by analyzing behavioral data, gathering user feedback, and leading usability reviews to uncover pain points and optimize key user journeys.
• Designed and built the company’s website in WordPress following WCAG best practices, delivering a modernized, responsive experience and ensuring timely updates for product and company changes.
• Managed a team who produced all brand and marketing materials, including presentations, print collateral, digital assets, and social media campaigns, maintaining a cohesive and impactful visual identity.