# Elizabeth Hom

> VP User Experience Designer at JPMorgan Chase & Co.

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/elizabethhom

Unafraid of the impossible, I am a hardworking, problem solving, committed and an enthusiastic person. I became a UX designer because it combines my analytical and creative mind.  I enjoy stepping into the shoes of the user and creating personas, user stories, journey maps and wire-framing potential designs.

## Work Experience
### VP User Experience Designer @ JPMorgan Chase & Co.
Jan 2021 – Present

### Senior User Experience Designer @ JPMorgan Chase & Co.
Jan 2018 – Jan 2021 | Greater New York City Area

### UX Designer @ JPMorgan Chase & Co.
Jan 2016 – Jan 2018 | Greater New York City Area

### UX Consultant @ Reserve (General Assembly)
Jan 2015 – Jan 2015
Conducted research analysis of competitors- footprint analysis, sitemaps and heuristics analysis
Interviewed users and conducted usability testing on competitors’ website
Designed wireframes and working prototype of new potential website

### Graphic Design Intern @ Rehoba Training
Jan 2013 – Jan 2013
Developed and design, e-learning modules for the hospitality industry such as local restaurants; Banana Tree and The Diner
Prototyped sample work for client presentations

Programs used: Storyline Articulate, Adobe Photoshop, Adobe Illustrator

### General Intern @ YMCA International
Jan 2011 – Jan 2011 | New York, NY
Connected international students to sponsors in order to gain work experience in the US  
Handled sensitive information such as payment forms, visa forms and passport information
Contacted sponsors and students for work placement.  
Organized documents in a timely manner for postal pick up.

### General Intern @ SIFMA
Jan 2009 – Jan 2009 | New York, NY
Worked with research market team to collect expense data reports from 50 state offices
Updated internal database of members through direct phone calls to members
Weekly updates of SIFMA website based on information gathered from Bloomberg systems

### Corporate Real Estate Services Intern @ Deutsche Bank
Jan 2008 – Jan 2008 | New York, NY and Jersey City, NJ
Collected daily activities of engineers 
Transferred paper documents onto new electronic forms 
Updated internal database of engineers’ information 
Worked closely with legal team to update building contracts of Deutsche Bank locations


## Education
### Bachelor’s Degree in Business Communication Specialization Graphics Communication
Baruch College

### UXDI Immersive Course
General Assembly


## Contact & Social
- LinkedIn: https://linkedin.com/in/elizabeth-hom-a9101473
- Portfolio: https://www.elizabethhom.me/

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Source: https://flows.cv/elizabethhom
JSON Resume: https://flows.cv/elizabethhom/resume.json
Last updated: 2026-03-29