# Ellen Shen

> Product Specialist | Designer | Operations | ex-Google

Location: San Francisco, California, United States
Profile: https://flows.cv/ellenshen

I have a background in tech and e-commerce with experience in product expertise / advocacy, operations, and product design.

## Work Experience
### Product Designer @ ellenshen.com
Jan 2019 – Present | San Francisco Bay Area

### Chief Operating Officer @ Cheerily
Jan 2017 – Jan 2018 | San Francisco Bay Area
• Established the company's first office and production space
• Designed custom products and packaging with local manufacturers
• Optimized site functionality and implemented new designs for website and email newsletters
• Implemented scaleable inventory management system, production and fulfillment processes
• Hired and trained operations associates

### Global Product Lead, AdWords @ Google
Jan 2013 – Jan 2017 | San Francisco, CA
• Managed product launches and beta testing, including recruiting and on-boarding beta testers, collecting feedback and synthesizing recommendations for product management 

• Managed new product commercialization, including sales training, pitch material creation, and internal communications and marketing

• Liaised between sales and product management, collating and representing the interests of global sales organization to inform product roadmap

• Served as subject matter expert for global salesforce (10K+ sellers) on new AdWords reporting features and campaign experimentation platform

### Market Manager, Google Offers @ Google
Jan 2011 – Jan 2013 | Mountain View, CA
• Managed daily deal program for seven markets: conducting market research, creating and executing commercialization strategies, setting sales targets, and created streamlined processes to maintain inventory

• Defined metrics and built reporting dashboards to support internal business reviews and customer facing analytics

• Led cross-functional team of sales, account managers, and deal researchers to maintain deal pipeline and achieve sales targets

### Online Merchandiser @ Sears Holdings Corporation
Jan 2010 – Jan 2011 | Chicago, IL
• Managed growth of $18M Women’s Apparel & Beauty business through curation of online assortment, optimization of site functionality and search experience, and development of marketing content

• Managed Home Appliances social media channels and omni-channel retail initiatives

### Product Manager Intern @ Intuit
Jan 2009 – Jan 2009 | Mountain View, CA

### Planning Intern @ Tea Collection
Jan 2007 – Jan 2007 | San Francisco, CA


## Education
### B.A. in Economics
University of Chicago
Jan 2006 – Jan 2009

### UX / UI Design
Bloc
Jan 2018 – Jan 2019


## Contact & Social
- LinkedIn: https://linkedin.com/in/eshen
- Portfolio: https://ellenshen.com/

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Source: https://flows.cv/ellenshen
JSON Resume: https://flows.cv/ellenshen/resume.json
Last updated: 2026-03-30