# Ellias Fullmore > UX Strategist | Design Advocate | 10+ Years in Finance, Healthcare, EdTech & AI Location: San Francisco Bay Area, United States Profile: https://flows.cv/ellias I’m a Senior UX Strategist and Design Project Manager with 10+ years of experience transforming complex problems into intuitive, scalable, and business-aligned digital products. My background spans finance, healthcare, education, and AI—industries where trust, usability, and accessibility are critical. I bridge hands-on design expertise with strategic project leadership, ensuring design vision translates into real impact for both users and businesses. I specialize in: • UX Strategy & Design Leadership — Aligning design with business goals, defining roadmaps, and building design systems. • Project & Team Management — Leading cross-functional teams, mentoring designers, and creating processes that improve efficiency and outcomes. • Prototyping & Research — Turning ideas into interactive, testable experiences to validate concepts, reduce risk, and accelerate delivery. • Inclusive & Scalable Design — Embedding accessibility and usability principles to create products that work seamlessly for diverse audiences. I’m passionate about building strong design cultures and creating products that feel effortless, inclusive, and impactful—at scale. 🔗 Portfolio: www.ekf-design.com ## Work Experience ### Lead Product Stategist | Researcher @ Credit Nexus Jan 2024 – Present | Concord, California, United States Led the product design vision for an AI-driven credit platform, crafting intuitive, high-trust user experiences that support financial literacy, automation, and compliance. Collaborated with cross-functional teams across engineering, product, and compliance to align UX strategy with growth and regulatory goals. Key Accomplishments: ● Designed scalable UI patterns and micro-interactions that increased user engagement by 28%. ● Developed AI-guided credit tool that improved customer decision-making confidence by 30%. ● Reduced engineering QA cycles by 25% by streamlining design handoff and feedback in Figma. ● Supported go-to-market rollout of 3 new features that met aggressive regulatory and product deadlines. ### Lead Product Designer @ RevenueWell Jan 2023 – Jan 2024 | United States Directed UX and product design for a Salesforce-integrated healthcare platform focused on patient engagement and financial experience. Delivered full-funnel design—from research and prototyping to high-fidelity UI—driving user retention and operational efficiency. Key Accomplishments: ● Improved patient onboarding conversion by 22% through redesign of enrollment and billing flows. ● Built a modular design system used across 5 cross-functional teams, reducing dev time by 35%. ● Conducted data-driven UX audits that led to 18% increase in CTA engagement via A/B testing. ● Enhanced Salesforce UX to align with provider workflows, contributing to 10% lift in client satisfaction. ### Senior UX Consultant @ Charles Schwab Jan 2022 – Jan 2023 | San Francisco Bay Area Redesigned digital experiences for Schwab’s private wealth clients ($10M+ portfolios), leading initiatives that improved application speed, accessibility, and operational efficiency across web and mobile platforms. Key Accomplishments: ● Spearheaded automation of loan applications using DocuSign API, reducing submission time by 40%. ● Led WCAG compliance overhaul across platforms, achieving 100% Level AA accessibility. ● Designed secure data dashboards and responsive interfaces for financial advisors and clients. ● Enhanced workflow tools used by internal teams, saving 15+ hours/week in processing time. ### Sr. Principle UX Product Designer @ Roche Jan 2020 – Jan 2022 Owned the end-to-end UX of AVENIO Designer, a cloud-based application that helps clinicians and lab technicians manage DNA sequencing workflows. Focused on translating complex bioinformatics into human-centered design for precision medicine. Key Accomplishments: ● Reduced diagnostic task time by 33% via workflow redesign and visual hierarchy improvements. ● Increased lab accuracy by 27% with interactive genome mapping tools and simplified UI logic. ● Created clinical data visualizations that improved decision-making clarity and adoption rates. ● Developed tools to improve product alignment across regulatory, clinical, and engineering teams. ### Sr. UI/UX Designer @ CK-12 Foundation Jan 2015 – Jan 2019 | Palo Alto Led UI/UX design for web-based learning tools used by over 300 million global users. Focused on inclusive design, accessibility, and AI-powered education tools to support students, teachers, and administrators. Key Accomplishments: ● Created a design system supporting 15+ subject areas, reducing UX inconsistencies by 80%. ● Launched adaptive learning features using LLMs that doubled student engagement within 3 months. ● Designed mobile-responsive interfaces to support remote learning and diverse user needs. ● Conducted field research that informed product updates adopted by 20+ state education systems. ### Visual Designer @ Financial Engines Jan 2013 – Jan 2014 | Sunnyvale At Financial Engines, I specialized in the design of digital retirement planning experiences, with a focus on crafting intuitive, user-centered retirement calculators and investment tools. I worked cross-functionally with product, engineering, and compliance teams to simplify complex financial data into clear, accessible interfaces that drove engagement and trust. Key accomplishments: ● Led visual design for responsive retirement calculator tools, reducing user drop-off by 18%. ● Translated complex investment data into interactive UI components that improved user clarity and confidence. ● Developed scalable, accessible design systems that ensured consistency across mobile and desktop platforms. ● Partnered with marketing to design conversion-optimized landing pages, increasing qualified leads by 10%. ● Ensured all financial tools met brand and regulatory standards through close collaboration with legal and dev teams ### Adjunct Professor of Visual Design & UX @ Academy of Art University Jan 2012 – Jan 2014 | San Francisco Taught graduate-level courses in UX and Visual Design within the School of Web Design & New Media. Developed project-based curricula that bridged academic theory and real-world product design. Key Accomplishments: ● Mentored 25+ thesis projects, several of which were published, commercialized, or incubated into startups. ● Led curriculum development for UX tracks, increasing program enrollment by 15% year over year. ● Hosted public design showcases to increase student visibility and real-world industry exposure. ## Education ### Master of Arts (MA) in Applied Media Theory (Multimedia) California State University - East Bay ### Bachelor of Arts (BA) in Business Administration, Management and Operations Morehouse College ## Contact & Social - LinkedIn: https://linkedin.com/in/ellias-fullmore - Portfolio: http://www.ekf-design.com --- Source: https://flows.cv/ellias JSON Resume: https://flows.cv/ellias/resume.json Last updated: 2026-04-13