# Elly Berge

> Lead Product Designer

Location: New York, New York, United States
Profile: https://flows.cv/elly

Technical designer obsessed with crafting intuitive, high-impact digital experiences. Formerly, co-founded Heirloom and consulted for Mattel. Currently, leading design for chat experiences at Capital One, curious about emerging tech and itching to help build something bold.

## Work Experience
### Senior Product Designer @ Capital One
Jan 2025 – Present | New York, New York, United States
• I am a design lead for our assistance portfolio, driving the design of our live agent chat feature as well as enhancing our digital chatbot and assistance space

### Product Designer @ Capital One
Jan 2021 – Jan 2025 | McLean, Virginia, United States
• Ideated, designed and oversaw the implementation a new digital help page that would help save operational costs and improve the customer self-servicing experience
• Designed and updated features within our profile space

### Chief Technology Officer @ Heirloom
Jan 2020 – Jan 2021 | Los Angeles, California, United States

### Product Design Intern @ Capital One
Jan 2020 – Jan 2020 | McLean, Virginia, United States
• Designed UI experiences and led user testing for a product that targets a younger consumer audience
• Spearheaded a research project that focused on personalization and customization through discussion, analysis and synthesis

### Creative Design Consultant @ Mattel, Inc.
Jan 2019 – Jan 2019 | Los Angeles, California, United States
• Delivered a multi-media product for Hot Wheels to increase the brand awareness and adoption of an audience whose exposure to digital play decreased their use of and interest in physical products
• Designed presentations to gain stakeholder buy in and ensure they stayed informed throughout the process

### Product Design Intern @ United Technologies
Jan 2019 – Jan 2019 | Brooklyn, New York

### Frontend and Backend Developer @ Vettery
Jan 2018 – Jan 2018 | Greater New York City Area


## Education
### Bachelor of Science - BS in Double major in Arts, Technology and the Business of Innovation alongside Computer Science
University of Southern California


## Contact & Social
- LinkedIn: https://linkedin.com/in/ellyberge
- Portfolio: https://www.ellyrberge.com

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Source: https://flows.cv/elly
JSON Resume: https://flows.cv/elly/resume.json
Last updated: 2026-03-29