# Emily Canina > Senior Product Designer & Mentor with 8+ Years of Experience Location: San Francisco, California, United States Profile: https://flows.cv/emilycanina I’m a Senior Product Designer fresh on the market for my next full time opportunity in San Francisco or Oakland. I’m looking to work in house at a B2B or B2C company that is creating solutions to help people. Ideally in personal or professional development or social impact with a focus on equity. I’m passionate about using my skill set, empathy, and experience to create equitable, inclusive, and accessible solutions for humans. My 8+ years of experience includes startups, in house, and agency work across different industries. My specialties include: Solving complex problems for complex personas Thoughtful, detail oriented, and organized Accessible and inclusive design Collaboration across departments - Customer Success, Engineering, UI, and Project management The fuel behind my work is my passion to see people succeed. Personally, I strive to be more self aware, understand my privilege, and continue to learn. My superpowers are that I’m self aware, empathetic, passionate, and organized. Please reach out if this resonates with you and you’re interested in getting to know me more, I’m sure I’d be happy to hear from you. Check out my website to see some of my work at www. emilyroseconsulting.com (Portfolio Password - Unicorn) ## Work Experience ### Senior UX Designer @ Centene Corporation Jan 2023 – Present ### UX Designer + Researcher (Volunteer) @ Code for America Jan 2021 – Jan 2023 | San Francisco, California, United States ### UX Mentor @ RookieUp Jan 2020 – Jan 2023 ### Senior UX Designer @ Left Field Labs Jan 2022 – Jan 2022 ### UX Designer @ Left Field Labs Jan 2021 – Jan 2022 ### UX Designer @ Left Field Labs Jan 2021 – Jan 2021 ### UX Consultant - Contract @ Peppercorn.ai Jan 2020 – Jan 2021 I’m working with the cofounder and other UX professionals to help the company develop their product and marketing strategy. I’ve developed a UX Research plan and am currently working on creating the customer personas and customer journey map ### Lead UX Researcher - Contract @ Albaloo Jan 2020 – Jan 2020 Collaborated with the Albaloo CEO to create 3 marketing personas for the client’s marketing strategy and website design. Conducted a user study of 10 interviews to help the team understand how to best design the website for each persona. ### UX Designer - Covid Impacted @ StreamSets Inc. Jan 2020 – Jan 2020 | San Francisco Bay Area Led the team’s first user study for a critical new feature that was anticipated to solve a major bottleneck in the user flow and would increase sales and retention and drastically reduce user pain. Collaborated with the UX lead and key cross functional teams to develop a User Research Program that included a user research process and a user group with 50+ participants which enabled and empowered the product team to simply conduct user research in the future. Developed key relationships between the UX team and key cross functional teams including the Customer Success Team, Sales Team, and Support team to create a user centered company culture that will create more successful products. ### Senior Product Designer @ Evergage, A Salesforce Company Jan 2018 – Jan 2019 Led design and research projects that improved usability and influenced key product decisions, including the redesign of a critical screen that impacted all key personas. Elevated the UX Research Program in part by creating a user group and leading two team co-designs. Was a key researcher and designer for a pivotal navigation redesign and platform restructure. Created user journey maps and user flows that were used to inform the design and information architecture. Led an initiative to incorporate cross functional teams into the design process and improve the communication with the Customer Success Team, Documentation Team, and Support Team. ### Product Designer @ Evergage, A Salesforce Company Jan 2016 – Jan 2018 | Somerville, MA Led many impactful design projects that helped improve usability and increase productivity for our users, the Customer Success team, and the support team. Designed solutions and features for almost every part of the Evergage platform while helping the CTO to create a cohesive platform. These features included; web, email, and mobile campaign editors, reporting dashboards, settings and setup screens, and predictive analysis. Created a user focused design culture by creating a user research program, advocating for the user, and evolving the engineering team’s perception of UX design from “UX makes things look pretty” to “we need to know the target persona for this feature and how they will use this feature.” I developed and introduced 7 jobs to be done personas to the UX Team, CS Team, and Marketing Team to help us communicate our designs and vision. Collaborated with the UX Director to develop a UX / Engineering design process, component library, and team planning. ### Experience Designer @ Evergage, A Salesforce Company Jan 2015 – Jan 2016 | Somerville, MA Lead designer for the Evergage mobile app and designed new features that were critical for Evergage to move into the mobile space. Created campaign creatives, implemented campaigns, and QA’ed over 100 campaigns for our top clients to drive revenue and loyalty. Support lead responsible for triaging tasks for MVP clients, created and managed a support task system for the Support and Customer Success Teams which allowed both teams to efficiently handle tasks and escalations. ### Customer Success Associate @ Evergage, A Salesforce Company Jan 2014 – Jan 2015 | Somerville, MA Managed 50+ smaller and legacy clients to maintain our high customer retention rate. Designed campaigns and experiences for the clients to increase their revenue and loyalty. As a power user, I used my experience and design thinking to give helpful product feedback and suggestions to the CTO (Head of Product). ### Club Leader @ Speaker Sisterhood, LLC Jan 2017 – Jan 2018 | Boston, MA ### Visual Coordinator @ J. Jill Jan 2013 – Jan 2013 | Quincy, MA ### Design and Marketing Intern @ H. Pearce Real Estate Company Jan 2012 – Jan 2012 | North Haven, CT ### Interactive Designer @ Varier Furniture Jan 2011 – Jan 2012 | Needham, MA ## Education ### BA in Interactive Digital Design Quinnipiac University Jan 2009 – Jan 2013 ### An Introduction to Accessibility and Inclusive Design Coursera Jan 2022 – Jan 2022 ### User Experience Design Cooper Professional Education Jan 2017 ### Product and Design Startup Institute Boston Jan 2014 ### Mastering the Art of Feedback Cooper Professional Education Jan 2018 ### Belmont High School Jan 2005 – Jan 2009 ### Istituto Lorenzo de'​ Medici Jan 2012 ## Contact & Social - LinkedIn: https://linkedin.com/in/emilyrosecanina - Portfolio: https://www.emilyroseconsulting.com/ --- Source: https://flows.cv/emilycanina JSON Resume: https://flows.cv/emilycanina/resume.json Last updated: 2026-03-25