# Emily Jeng > Product Designer @ Develop For Good | Psychology & Digital Humanities @ UCLA Location: Fremont, California, United States Profile: https://flows.cv/emilyjeng Hi, I'm Emily! πŸ™‹πŸ»β€β™€οΈ I’m a recent UCLA graduate from the Bay Area, with a degree in Psychology and a minor in Digital Humanities with a specialization in User Experience Design. I’m excited by all things creative, whether it’s design, ceramics, painting, or crochet. My journey through college has been fueled by a deep desire to channel my creativity in meaningful and exciting ways, leading me to discover Product Design! I am passionate about blending my understanding of human behavior with digital tools to craft intuitive, impactful, and empathetic user experiences. ✨ Feel free to reach out 🌟 Email: emily@jeng.net ## Work Experience ### Product Designer @ Develop for Good Jan 2025 – Present β€’ Led design of a goal-tracking app serving 2,500+ justice-impacted youth, enabling 100% transition to paperless operations β€’ Defined product scope and KPIs across 12 stakeholders, prioritizing and delivering 11 high-impact features in 4 months β€’ Validated concepts with 40 youth and case managers, translating insights into 175 hi-fi screens and interactive prototypes ### UX/ UI Design Lead @ Xccelerated AI Jan 2025 – Jan 2025 β€’ Led redesign of Voxbee, an AI dubbing tool, using agile sprints to increase engagement by 25% and demo requests by 15% β€’ Reduced friction across core user flows by 35% and accelerated time-to-market by 40% through conversion-focused UX β€’ Delivered developer-ready designs in 8 weeks, cutting handoff revisions by 30% through PM and engineering collaboration β€’ Improved perceived product clarity significantly in testing by refining positioning and simplifying AI concepts for creators ### UX Designer @ ClubHouseUCLA Jan 2025 – Jan 2025 | Los Angeles, California, United States β€’ Launched a web and mobile platform enabling UCLA students to discover, rate, and review 1,300+ campus organizations β€’ Onboarded 400+ students within 4 weeks, producing 300+ reviews and driving 35% week-over-week growth in activity β€’ Drove 30% adoption among clubs and 1,200+ searches in first month through structured profiles, filters, and review systems β€’ Increased club discoverability by 45% by standardizing organization data and optimizing search and navigation flows ### UI/ UX Designer @ Creative Labs Jan 2025 – Jan 2025 | Los Angeles, California, United States β€’ Designed an intuitive, swipe-based mobile app connecting adopters with cats in order to boost adoption success in shelters β€’ Produced 100+ high-fidelity screens in 3 months, including messaging, filtering systems, saved collections, and profile cards β€’ Executed 40 usability tests and guided 3 iterative design sprints, reducing cat discovery and messaging time by 35% ### Publicity Chair @ Taiwanese American Student Association at UCLA Jan 2024 – Jan 2025 | Los Angeles, California, United States β€’ Manage club’s social media accounts by making posts, writing captions, and answering club inquiries β€’ Collaborate with a team to execute media projects promoting events, merchandise, and club news β€’ Write and design weekly newsletters describing future events, providing access to club resources, and keeping members up-to-date on club activities in an engaging and concise manner ### UX Design Intern @ UCLA DevX Jan 2025 – Jan 2025 | Los Angeles, California, United States β€’ Led heuristic evaluations and user interviews to uncover usability issues in coffee ordering apps, synthesizing insights into affinity maps and user personas β€’ Defined key user problems and brainstormed design solutions through collaborative workshops β€’ Designed low-fidelity wireframes in Figma for essential app flows, integrating user feedback to enhance usability and streamline the ordering experience ### UX Design/ Blockchain Research Intern @ Hopae Jan 2024 – Jan 2024 | Seoul, South Korea β€’ Designed 4 high-fidelity prototypes showcasing core digital authentication technology use cases across mobile and web β€’ Supported enterprise client pitches and B2B partnerships, increasing follow-up by 15% through tailored product demos β€’ Reduced Turo onboarding and payment time by 48% by simplifying identity verification and eliminating manual data entry ### Tech Fellow @ ACM, Association for Computing Machinery Jan 2024 – Jan 2024 | UCLA β€’ Collaborate with a cross-functional team to strategize, design, and develop a rideshare platform tailored for UCLA students commuting between UCLA and LAX, prioritizing safety and affordability β€’ Conduct comprehensive UX research to identify user requirements and pain points, informing product roadmap and feature prioritization β€’ Utilize Figma to create visually appealing product designs aimed at improving user experience and functionality β€’ Implement front-end development using HTML, CSS, and JavaScript to translate designs into responsive and interactive web interfaces ### Small Business Owner @ Hats By Em Jan 2020 – Jan 2021 | Fremont, California, United States β€’ Founded a brand specializing in handmade bucket hats and masks, overseeing all aspects of product design, production, marketing, financial tracking, customer service, and order fulfillment β€’ Executed comprehensive marketing strategies, leveraging social media posts, reels, and customer referrals to increase brand visibility and drive sales β€’ Provided exceptional customer service by promptly addressing inquiries, communicating pricing, custom design options, product details, and order updates to ensure customer satisfaction and retention β€’ Partnered with Key Club to create custom merchandise to raise funds for the Pediatric Trauma Program ## Education ### Bachelor of Arts - BA in Psychology and Digital Humanities UCLA ## Contact & Social - LinkedIn: https://linkedin.com/in/emily-jeng-6568b820b --- Source: https://flows.cv/emilyjeng JSON Resume: https://flows.cv/emilyjeng/resume.json Last updated: 2026-04-08