I lead the end-to-end design of two products at Fastly - our serverless computing and observability platforms. I strategize across teams to create project plans, investigate the needs of our highly technical users, and design products that make it easier for engineers to focus on innovation.

I’ve completed Product/UX/UI research and design projects for a number of clients including the US Air Force, Atmel Microcontrollers, Ghirardelli, Johnson & Johnson, Novartis, and more. These projects range from consumer sites and apps to complex enterprise products, and include the full design life cycle, from research to design to usability testing to ongoing iteration.

I led UX research and design projects for the US Air Force's space missions. Over four years, I designed five complex enterprise apps for users in the Air Force’s Space and Missile System Center for high pressure tasks such as commanding and controlling spacecraft, or managing traffic and threats in space. I also contributed to and helped manage the Astro UX Design System, a system built specifically for aerospace apps.

I conducted generative and evaluative research, designed early concepts through to high fidelity wireframes/prototypes, wrote detailed specifications, and collaborated with product and engineering teams to scope and deploy designs.

Visiting professor for CEDIM's Certificate in Innovation and Design Thinking.

UX design instructor for full time, 10-week, immersive courses.

Developed creative approaches to researching complex user experience problems. Contributed ideas and actively collaborated in product evaluations to identify usability and user experience issues. Effectively presented user-centered design solutions to clients; ensured recommendations meet both business objectives and end-user expectations. Provided QA feedback to cross-functional team to ensure quality end product. Created clear user-centered documentation for software.

Defined goals and gathered requirements for user testing of the newly redesigned Ncwit.org. Devised test plan and conducted user testing with actual NCWIT members, both locally and remotely. Conducted both quantitative and qualitative data analysis. Provided feedback and recommendations for interface and user experience improvements.

Interacted directly with clients to provide software solutions on Bluemoon.com. Built custom web interfaces according to client needs. Adjusted and added features to Blue Moon software applications per client requests. Provided technical support and assistance to clients utilizing Blue Moon software applications.

Defined goals and gathered requirements for user testing of Cff.org. Devised test plan and conducted user testing with actual users. Conducted both quantitative and qualitative data analysis. Provided feedback and recommendations for interface and user experience improvements.

Performed IT tasks including software and hardware installations, web navigation tutoring, and general troubleshooting. Proofread and edited election legislation works‐in‐progress. Performed extensive election law‐related Web research. Provided operations management support, including client scheduling and financial accounting.

Guest spoke at numerous Safe Schools Seminars, an anti-bullying education seminar series. Composed, edited and distributed Safe Schools press releases. Assisted the Safe Schools Director in administrative tasks and community outreach.