Lead a cross functional team delivering scalable content viewing websites in Java/Springboot and

React/Typescript.

Integrated critical third-party services (Google Maps, S3, authentication providers, policy

databases) to enhance platform interoperability, ensuring scalability for high-volume transactions.

Championed developer productivity initiatives, mentored junior engineers, implemented best

practices for testing automation using Junit, Jest, and Playwright.

Pioneered content publishing website using Java/Springboot and Directus/Vue.js.

Developed and launched a Slack bot to automate hotel booking requests for domestic violence agencies, impacting thousands of users and reducing manual booking efforts by 60%.

Spearheaded end-to-end API integration strategy, aligning system architecture with partner hotel booking platforms to ensure seamless real-time updates.

Evaluated backend efficiency improvements, identifying bottlenecks and optimizing database queries, leading to 30\% faster response times for agency requests.

Configured email templates to notify users about hotel bookings.

Collaborated with UX utilizing Canva to implement designs for website.

● Refactored a global Slack bot to support multilingual accessibility across 12 countries, increasing adoption by international corporate clients.

● Developed an analytics pipeline using Segment to track customer engagement and identify product insights, boosting user retention by 10%.

● Designed and deployed customer feedback loops to iteratively improve chatbot interactions, enhancing user experience for Fortune 500 clients.