• Lead UX/UI strategy and build core systems from 0 to 1 for a consumer-facing eCommerce platform (www.open4home.com).

• Define the platform’s visual identity through scalable UI frameworks and style guides.

• Drive the design and logic of the membership system, working cross-functionally to ensure feasibility and seamless implementation.

• Managed end-to-end design projects across 4+ departments, delivering over 30 product features and operational flows within 6 months.

• Established and manage a design team in Hangzhou, building operations from the ground up and aligning visual output with product and brand strategy.

• Lead technical integrations, including payment gateways, shipping solutions, tax APIs, and analytics tools.

• Collaborate with PIM administrators and engineers to optimize PIM workflows, leveraging web scraping to upload over 160,000 SKUs.

• Currently leading workflow and logic planning for an internal tool, laying the foundation for future CRM and WMS systems.

• Directed UX planning for a Vision Pro–based VR showroom MVP showcasing physical building materials.

• Led service definition through research, addressing customer and

employee pain points.

• Blueprinted in-person experiences, analyzing processes, user flows, and

creating internal and external interaction models.

• Defined solutions, plans, principles, and measurement frameworks.

• Designed and implemented a sustainable employee performance

evaluation system.

• Implemented scalable survey operations, reducing complaints by 19.4%.

• Conducted talent acquisition for sales and marketing roles within the

industrial sector.

• Handled candidate sourcing, talent assessment, interviews, and client

management.

Established and maintained the VI System of the company.

Construction management, stakeholder coordination, vendor sourcing and evaluation, and budget control.