Led design efforts for Lyft Business Commerce team, launching a unified Reporting UI that resulted in significant utilization with users spending 10% of their time on the portal.

Implemented Northstar concept to enhance Billing and Payments, resulting in successful launch of invoice group with 1k clients managing groups without failures or support tickets, showing strong adoption with 2/3 of updates made by customers.

Led and launched the new product design for Lyft Rewards–Driver rewards program, resulting in increasing monthly driver retention and weekly driver hours 2x goal.

Lead design for SugarCRM mobile application. Collaborated with cross-functional teams to ensure timely release to production and oversaw feature development from problem definition to launch.

Led end-to-end user experience for Upwork's mobile website, resulting in a 91% increase in client job posting and hiring, modernized the product to flat design, and owned Elance's new enterprise product line for business users.

Designed and developed multiple company websites using WordPress, defined end-to-end user experience, and created marketing materials for clients.