# Erica C. > Software Engineer Location: New York City Metropolitan Area, United States Profile: https://flows.cv/ericac https://ericachai.me https://medium.com/@erica13chai ## Work Experience ### Software Engineer @ Elegant Creativity LLC Jan 2025 – Jan 2026 ### Software Engineer @ Sevco Security Jan 2023 – Jan 2025 ### Software Engineer @ Capsule Jan 2020 – Jan 2023 | New York City Metropolitan Area ### Software Engineer @ Fairygodboss Jan 2019 – Jan 2020 | Greater New York City Area ### Junior Software Engineer @ Fairygodboss Jan 2019 – Jan 2019 | Greater New York City Area ### Frontend Engineer @ Attentive Jan 2018 – Jan 2019 | Greater New York City Area • Led the early development of mobile full-screen and desktop lightbox creatives, resulting in 2x CTRs across clients’ customers • Collaborated with Design, Marketing, and Sales in developing a ROI calculator page using React for B2B outreach • Incorporated chips into UI components library and modified Java backend to support multiple SMS testing for clients • Worked with backend engineer to makeover the message overview page by adding new line graph for message clicks, platform and region data, and exportable conversion data • Worked on the development of an admin portal and specifically developed the New Company, Creatives, Users, and Subscribers sections • Built the frontend of Shopify app using Shopify’s Polaris components library ### Brandeis ESS Co-President, Senior Advisor @ Brandeis University Jan 2014 – Jan 2017 Brandeis Splash: A one-day event where Brandeis students offer to teach an area of interest to middle school & high school students that come to campus. It is a program that introduces students to a new area of study TEDxBrandeis: A panel of presentations given by a group of selectively chosen professors, faculty, and students • Worked with a team of 9 members in organizing two main events: Brandeis Splash and TEDxBrandeis • Managed the course catalog and enrollment system and resolved any technical issues students encounter ### Public Services Information and Borrowing Assistant @ Brandeis University Jan 2014 – Jan 2016 • Provided customer support to library patrons with library catalog and digital equipment • Handled patron complaints and inquiries in-person and via phone • Worked with patrons to resolve issues before redirecting to appropriate department ### Teaching Assistant for Advanced Programming Techniques @ Brandeis University Jan 2015 – Jan 2015 • Held office hours for students with questions on Java programming assignments • Proctored and graded programming exams ### Digital Marketing/SEO Intern @ LUCIS TECHNOLOGIES Jan 2016 – Jan 2017 | Shanghai City, China; Remote (6/2016 - 1/2017) • Led company SEO project and decreased website bounce rate to 36% • Analyzed website traffic via compilation of social media metrics, Amazon sales, survey results • Implemented exit survey that collected over 200 responses for analyzing website's user experience • Worked on cleaning and organizing Excel data for HubSpot integration ### Digital Marketing Intern @ CollegeVine (formerly Admissions Hero) Jan 2016 – Jan 2016 | Greater Boston Area • Worked on designing and coding the Press, Our Team, and Board of Directors page • Improved the website SEO by compressing images, cleaning up code, and improving page speed • Created promotional banner and pamphlets for on-site promotional event ### Data Research Intern @ Catalyst Inc. Jan 2014 – Jan 2014 ## Education ### Bachelor of Arts (BA) in Magna Cum Laude, Business, Computer Science Brandeis University Jan 2013 – Jan 2017 ### Study Abroad Program in International Business Shanghai University of Finance and Economics Jan 2016 – Jan 2016 ### Grace Hopper Program ## Contact & Social - LinkedIn: https://linkedin.com/in/ericachai --- Source: https://flows.cv/ericac JSON Resume: https://flows.cv/ericac/resume.json Last updated: 2026-03-23