• Drove the transition of an engineering driven org to a customer focused org by Evangelizing design thinking across product teams to enable them to successfully deliver useful and useable product to the internal developer community at PayPal.

• Recruited and hired key team members and manage global team of cross functional designers

• Formalized and evangelized a UX process we called DesignOps 2.0. DesignOps2.0 scaled design process and technologies, enabling a team of 4 designers to successfully support 50 different products and over 1000 developers while delivering a cohesive and consistent story across products.

• Led team from concept to design to production of a developer platform that supports over 7k unique developers a month.

• Created design process that enabled products to go from initial concept to functioning prototype to Collecting user feedback and refinement in a single sprint. 300% faster than traditional design models.

• Removed ambiguity around design decisions, enabling a consistent and cohesive user experience at scale.

• Prototypes built with all the same components used in production products. This removed the churn of developers trying to figure out how to translate pixel based mockups into real code. This resulted in teams ability to get to working code in a single sprint.