# Eric Hasselbring > Senior Software Engineer Location: New York City Metropolitan Area, United States Profile: https://flows.cv/erichasselbring ## Work Experience ### Senior Software Engineer @ Tornado Jan 2017 – Present | New York, NY ### Customer Service Training and Analyst Supervisor @ Drive Medical Jan 2015 – Jan 2016 | Greater New York City Area ### Customer Service Product/ Returns Coordinator @ Drive Medical Jan 2015 – Jan 2015 -Organize product training programs -Develop a product knowledge base -Analyze monthly returns data -Provide support to team members for product warranty and returns. -Develop and administer tests to Customer Service Reps to maintain consistent high levels of service. ### Customer Service Lead @ Drive Medical Jan 2014 – Jan 2015 ### Customer Service Representative @ Drive Medical Jan 2013 – Jan 2014 ### Case Placement Coordinator @ St. Mary's Hospital for Children Jan 2011 – Jan 2012 | New Hyde Park, NY ## Education ### Web Software Development in JavaScript, React, Redux, jQuery, Rails Flatiron School Jan 2016 – Jan 2017 ### B.B.A. in Management, Human Resources Adelphi University Jan 2007 – Jan 2010 ## Contact & Social - LinkedIn: https://linkedin.com/in/eric-hasselbring-0b849033 --- Source: https://flows.cv/erichasselbring JSON Resume: https://flows.cv/erichasselbring/resume.json Last updated: 2026-03-23