• Implement user-friendly web application designs using Terminalfour, HTML, and CSS for the graduate school website

• Perform website maintenance to correct broken links and update content to maintain functionality and usability

• Collaborate with senior developers and non-technical staff to develop the content and webpage formatting

• Provided troubleshooting and support to a university of over 9,000 students and faculty

• Diagnose, fix, and installed hardware and software issues on personal computers/laptops and classroom equipment

• Triaged tickets through TeamDynamix to either resolve or escalate them to the appropriate staff

• Instructed and led lab courses for Computer Science I: Foundations and Computer Science II: Data Structures

• Graded and provided written/verbal feedback on student’s lab assignments

• Held weekly office hours to further assist students understanding of Java programming