# Eric Leung > UX/UI Designer Location: New York, New York, United States Profile: https://flows.cv/ericleung I'm a New York City based UX Designer with experience working in a wide range of industries, from ecommerce and supply chain tools, to emerging technologies like VR/AR and AI. I've had the privilege of working for all sorts of companies, from small, family-owned businesses to Fortune 100 tech companies. I'm passionate about creating intuitive and delightful experiences! ## Work Experience ### Product Designer @ Verizon Jan 2024 – Present - Redesigned Verizon Home App network features, rising App Store ratings from 2 starts to 4+ - Led development of AI troubleshooting, creating AI-friendly custom knowledgebase documents - Led design for key network data visualization features, working to ensure that complex data is understandable for everyday users - Launched large-scale user research, guiding feature prioritization ### User Experience Designer @ Fall Guy Consulting Jan 2023 – Present NomadGo - Designed AR Scanning experience for AI-powered storage tallying, reducing the amount of time spent counting stock - Gamified storage tasks, increasing engagement for retail workers Bristol Wave Seafoods - Designed a data ingestion system to simplify the input of product data for warehouses and distribution increasing data input efficiency by more than 300% Diablo Golf - Led the redesign of a leading mobile Golf Handicap tracker, boosting user retention, and improving average user reviews by ~23% by completion Allied Steel -Designed and implemented a product customization system for a metal fabrication ecommerce site, enabling customers to personalize their purchases ### Content Designer @ Google Jan 2024 – Jan 2024 - Crafted and curated AI behavior, enhancing accuracy, for integration of Gemini into Google Search - Designed Ask Photos interactions and personality for Gemini search integration into Google Photos ### Adjunct Instructor - UX/UI Design @ Columbia University Jan 2023 – Jan 2024 | New York, New York, United States - Teaches UX/UI Design methodology to cohorts of 30+ students - Leads activities, exercises, and live demonstrations to reinforce best practices in Design Thinking - Mentors and prepares students for future careers in UX/UI Design ### User Experience Designer @ Boston Environmental Jan 2023 – Jan 2023 - Designed and implemented an automated email system for an energy safety inspection service, streamlining communication processes and improving customer engagement - Redesigned a Safety Inspections Dashboard allowing managing teams to effectively track completed inspections and potential problem areas at a glance ### User Experience Designer @ Unknown Jan 2019 – Jan 2023 | New York, New York, United States The Guild of Future Architects - Designed and Developed the framework for a VR Renewal Space Project in Unity- Secured grants for further development - Designed and Illustrated a Web3 trading card system Verizon 5G Labs - Directed art design for immersive virtual-reality project simulating futuristic cryptocurrency-based economies - Recruited and managed a team of 3D artists and oversaw project production - Project secured grant funding from the Guild of Future Architects and NYU Tisch New York University - Tisch School of the Arts - Taught intensive workshop on digital art/animation fundamentals for Tisch graduate students - Provided mentorship to graduate students completing thesis projects in digital media ### Librarian @ NYU Game Center Jan 2015 – Jan 2018 | 2 Metrotech Center, Brooklyn NY ### Junior Game Designer @ Triad Interactive Media, Inc. Jan 2015 – Jan 2016 Center for Creative Leadership - Overhauled and developed executive leadership simulation "Farplane" to enable client training of senior management executives - Delivered testable prototypes for presentation to and, evaluation by, client project directors National Science Foundation - Designed "Project Neo," a climate sciences learning experience - Created technical specifications manual for handoff to the engineering team - Translated technical input from educators and experts into implementable project curriculum - Presented project to National Science Foundation and successfully secured partnership grants Platinumath - Drove development of the mobile release of Platinumath, a Codie Award-winning educational mathematics game ### Intern @ The Levity Department Jan 2015 – Jan 2015 ## Education ### Master of Fine Arts - MFA in Visual Development Academy of Art University Jan 2019 – Jan 2021 ### Bachelor of Fine Arts (B.F.A.) in Game Design New York University Jan 2014 – Jan 2018 ## Contact & Social - LinkedIn: https://linkedin.com/in/ericsleung - Portfolio: https://www.ericsleung.com --- Source: https://flows.cv/ericleung JSON Resume: https://flows.cv/ericleung/resume.json Last updated: 2026-03-30