# Eric Miller > Software Engineer Location: United States, United States Profile: https://flows.cv/ericmiller • Professional software engineer with a focus on backend software development. • Experienced in software project management and team building • Strong knowledge of the QA process and integrating automation. • Successfully led global business teams and projects to completion. • Expertise in international communications and Japanese language skills, including a solid understanding of Japanese corporate culture. ## Work Experience ### Senior Software Engineer @ Bitwave Jan 2023 – Jan 2025 | San Francisco Bay Area • Built core backend accounting services at a fintech startup. • Drove a major DeFi product expansion and rebuilt a critical blockchain data service, eliminating recurring high severity bugs. • Led an automation project to reduce new release failures. Enabled early detection of serious issues before they impacted clients. Technologies used include Node.js, TypeScript, GCP, Kubernetes, and Playwright. ### Software Engineer @ Slalom Jan 2021 – Jan 2023 | Tokyo, Japan • Developed serverless APIs and distributed architecture for clients on cloud platforms (AWS, Azure). • Successfully migrated several large clients from monolithic, onsite applications to more durable cloud-based solutions. Technologies used include Node.js, TypeScript, and C#.Net. • Collaborated with clients as a senior consultant, modernizing their SDLC to Agile and improving business communication and time frames for delivery. ### Software Engineer & Project Manager @ Rakuten Jan 2019 – Jan 2021 | Tokyo, Japan • Employed as a software engineer and project manager at Japan's largest Ecommerce company, Rakuten. • Developed new batch processing systems for warehouses, replacing older programs. Significantly reduced emergency maintenance calls with improved stability. Technologies used included Java, Oracle DB, and Spring Batch. • Managed a cross-group project introducing automation, decreasing average release time by 50%. Oversaw development, task planning, scrum duties, and communication with product owners. Technologies used included Node.js, WebdriverIO, Kubernetes, and Jenkins. ### Software Engineer @ Finvi Jan 2018 – Jan 2019 | Vancouver, Washington • Developed windows services in C#.NET to interface legacy financial systems with AWS, successfully integrating the parent company’s cloud infrastructure. • Created custom installers in the WIX Toolset to replace InstallShield, removing high licensing costs. • Introduced and maintained Jenkins pipelines, improving speed and stability for the release process. ### Quality Engineer @ Symbeo Jan 2016 – Jan 2018 | Portland, Oregon Area • Created test cases and manually tested new software iterations each sprint. • Initiated a project to introduce automation, creating UI tests in C#.NET to replace costly manual E2E tests. • Reviewed code and wrote developer documentation for classes and functions, improving onboarding. ### Purchaser @ Jamco America Jan 2014 – Jan 2015 | Everett, Washington • Tasked with finding domestic suppliers, completing order requests, and updating shipment tables for the production team. • Regularly communicated with our Japan office to address order details and provide supplier feedback. ### Project Coordinator @ TCI - Tokyo Chemical Industry Jan 2012 – Jan 2013 • Initiated a project with administrators to globalize corporate management. • Served as a co-lead and international coordinator during the project, which successfully created a new management proposal by its completion in March of 2013. • Organized international meetings and acted as a liaison between overseas managers and Japan. ### Purchaser @ TCI - Tokyo Chemical Industry Jan 2011 – Jan 2012 • Searched for competitive offers from, and negotiated prices with, international reagent suppliers. • Coordinated with our overseas staff on purchasing and shipping international orders. ### Instructor & Assistant Exchange Program Coordinator @ Sendai Ikuei Gakuen Jan 2010 – Jan 2011 • Instructed English Conversation, Japanese Grammar, and Japanese History classes. • Helped organize and run programs for exchange students and their host families. ### Intern @ Business Oregon Jan 2009 – Jan 2009 | Portland, Oregon • Researched and analyzed potential markets for Oregon-based businesses such as India’s lumber industry and the Asian PV market. • Created a briefing and analysis of the Dutch green energy movement for the Oregon Governor’s trip to the Netherlands. • Coordinated with our Japan team on translations and research into Japan-Oregon business connections. ### Intern @ Evergreen Aviation and Space Museum Jan 2008 – Jan 2009 | McMinnville, Oregon • Internship translating exhibits at the Evergreen Aviation Museum from English to Japanese. ## Education ### Master's degree in Computer Science University of Illinois Urbana-Champaign Jan 2023 – Jan 2024 ### Bachelor’s Degree in Computer Science Oregon State University Jan 2014 – Jan 2015 ### Bachelor's degree in Japanese Language Linfield University Jan 2005 – Jan 2009 ## Contact & Social - LinkedIn: https://linkedin.com/in/eric-miller-16543456 --- Source: https://flows.cv/ericmiller JSON Resume: https://flows.cv/ericmiller/resume.json Last updated: 2026-03-22