•Designed, wireframed, and tested the updated online student loan application. Updated patterns and interactions, introduced device-agnostic and accessible flows, developed and implemented our new design system, and applied the company rebrand.
•Presented designs and represented the UX department in front of oversight committees including the CMO and senior corporate leadership.
•Researched, tested, and designed a Loan Cost estimation tool utilizing the Lean UX process. Evangelized Lean across the Agile-focused organization, promoting iterative design, testing, and research to produce a product outside of the confines of a provided solution.
