# Eric Ruelas

> Senior Product Designer at CareMessage | Scaling Healthcare Access through User-Centered Design & Design Systems

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/ericruelas

Hi, I’m Eric — a Senior Product Designer dedicated to closing the gap in healthcare access through user-centered design and emerging tech.

With over 5 years of experience in the Bay Area, I specialize in transforming complex healthcare workflows into intuitive digital experiences for underserved communities. Currently at CareMessage, I lead design for messaging tools that enable clinics to engage thousands of patients at scale, focusing on equity, accessibility, and high-impact automated workflows.

I believe the best designers are also builders. Lately, I’ve been exploring "vibe coding"—using LLMs and tools like PostgreSQL to rapidly prototype ideas, from movie trackers to functional product concepts. This technical curiosity allows me to bridge the gap between design and engineering, ensuring that what we build is as technically sound as it is user-friendly.

My expertise includes:

Product Strategy: Scaling design systems and leading cross-functional teams from concept to launch.

Health Tech Design: Crafting patient-first experiences that prioritize clarity and equity.

Rapid Prototyping: Leveraging AI and modern dev tools to bring ideas to life quickly.

Mission-Driven Collaboration: Partnering with startups and nonprofits to solve meaningful problems through UX, branding, and Webflow development.

I’m always looking to connect with teams who care deeply about their mission and want to bring clarity to their product vision. Let’s build something that matters.

## Work Experience
### Senior Product Designer @ CareMessage
Jan 2024 – Present | San Francisco, California, United States
Designing tools that improve access to care for underserved populations.

‧ Lead product design for messaging tools that help clinics engage thousands of patients at scale
‧ Work cross-functionally with engineering, product, and support teams to deliver high-impact features
‧ Contribute to design system expansion and design team processes
‧ Support research, testing, and continuous iteration with a patient-first mindset

Tools: Figma, FigJam, Mural, Intercom

### Product Designer @ CareMessage
Jan 2021 – Jan 2024 | San Francisco, California, United States

### Product Designer @ PLEXUSS
Jan 2019 – Jan 2021 | Walnut Creek
• Collaborated directly with the CEO and engineering team to help design and implement product features for our 6 million users.

• Responsible for the deliverables of the entire design process from concept, user research, and prototyping across the web and mobile products.

• Designed and shipped a new online experience for York College generating new student prospect leads.

### Graphic Designer @ Street Image
Jan 2018 – Jan 2019 | Union City

### Architectural Staff @ BARTOS ARCHITECTURE, INC.
Jan 2017 – Jan 2018 | San Mateo


## Education
### Bachelor of Arts - BA in Design Studies
San José State University

### Associate of Science - AS
Chabot College

### High School Diploma
Arroyo High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/ericruelas
- Portfolio: https://www.ericruelas.com/

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Source: https://flows.cv/ericruelas
JSON Resume: https://flows.cv/ericruelas/resume.json
Last updated: 2026-04-13