* Enabled Contract Reminders, Business Compliance and AI Document Generation product developments by leading the Customer Data Team to implement a C360 Knowledge Graph. Spring WebFlux, Spring AI, FastAPI, Pydantic AI, Vertex AI, Gemini, Postgres + pgvector, Segment.com

* Launched Contract Reminders product. Iterable

* Provided ApigeeX shared flows for user authentication, relieving new services from repeating user authentication implementations in service code. ApigeeX, PyTest

* Proposed, designed and planned Social Login and MFA solutions, migrating customer authentication from multiple in-house systems to Google Identity platform. GCP, GKE, Identity Platform, Firebase

* Built a high-performing frontend technology team. Proposed, planned and executed frontend unification effort. Upgraded frontend technology platform to modern tools and reliable, efficient CICD software delivery processes. Node.js, Next.js, Tailwind, Turbo, Fastly CDN, GKE, Recruitment, Servant Leadership.

* Supported Acquisition Experience and Membership Experience teams UX experiments and modernization projects. Supported the Core Products teams to integrate new API Products and embeddable UX components into the customer experience. Bloomreach, Next.js, Spring Boot, SumoLogic, Snowflake

* Lead headless CMS SaaS product adoption, planned and supported migration from self-hosted, headed marketing site headless CMS. Sanity.io, Next.js

* Lead systems integrations for PCI compliant, online, offline and over-the-phone customer payment method management solutions. PCI Pal, DialPad, Spreedly, Stripe

* Optimized API Product performance with 90-50% latency reduction. Strangled legacy API authentication backends by migrating application details to ApigeeX and providing a backwards compatible API Gateway shared flow. Proposed, planned and supported DevOps team to complete project. ApigeeX, GKE, jmeter

* Lead Internal Tools team to re-platform Rocket Lawyer's Salesforce integrations. Designed and implemented event streaming integration with Salesforce, with secure APIs and embeddable applications for fulfillment and customer support workflows. Spring WebFlux, GKE & GCP Pub/Sub, Salesforce Pub/Sub & gRPC, Apigee Edge, Next.js

* Support platform incidents and bug backlog. GCP, Spring MVC, Postgres, RabbitMQ, SumoLogic.

* Support enterprise API customers and platform components. Support 0-downtime Apigee Edge to ApigeeX migration. Design enterprise management portals and APIs. Spring WebFlux, GKE, Apigee, SumoLogic

* Developed centralized configuration services enabling API platform customers to customize API features and embeddable application experiences. Spring WebFlux, Postgres, GKE/GCP Storage, Apigee Edge, Fastly CDN.

* Extended International Site with OIDC/Oauth 2.0 SSO integrations for enterprise partner users to access co-branded Rocket Lawyer dashboard experiences. Angular, Spring WebFlux, Spring Security, Postgres.

* Extended US site with magic link APIs and onboarding experience for enterprise user account claim flows. Angular, Spring, Apigee Edge.

* Extended mobile app and legal pro dashboard to launch Rocket Evidence feature. Cordova, Angular, Spring, Postgres, Filestack.

* Documented new and existing platform components. High and Low-level Technical Designs, System Architecture Diagrams, PlantUML Sequence Diagrams, Open API Specifications.

Design user experiences for mobile applications and content management systems. Work with groups of internal and external stakeholders to discover, establish and satisfy product requirements. Design and conduct user tests to validate designs. Sketch App, Balsamiq, Material Design