HabitualOS is an open-source agentic AI platform, built and used daily to explore how AI agents can handle operational work while preserving human judgment and agency. It serves as both a personal research environment and a modular prototyping kit for shipping agentic apps fast.

Technologies:

• Claude API (tool use, structured outputs, prompt caching)

• Multi-agent orchestration, long-context memory

• Node.js, Netlify Functions, Firestore

• Semantic indexing, embeddings

• 11ty, Markdown, local-first architecture

Healify is a privacy-first behavioral science platform that enables therapists and clients to meaningfully measure progress. It has served over one million mood data points since its inception and driven a ~260% increase in reported client satisfaction. In 2024, I stepped away from active development to work directly with 100+ clients as a somatic therapist, treating chronic pain, anxiety, and stress through hypnotherapy and nervous system regulation. That clinical experience drove a full rebuild of the platform in 2025, grounding the product in real therapeutic practice rather than just theory.

Highlights:

• Built and led cross-functional teams in design, engineering, data science, and content

• Championed a privacy-first data model that increased trust and decreased compliance costs

• Conducted hundreds of user interviews to inform customer-driven product decisions

• Designed onboarding, assessment, and behavioral tracking experiences

• Scaled engagement to over one million moods served

Tangible is a leading San Francisco UX strategy and design thinking consultancy. At Tangible, I worked with a wide range of clients, establishing customer-driven design processes and delivering successful product solutions from concept to detailed design and development hand-off.

• Capital One: Increased client ROI by 300% with novel B2B credit app

• Intuit: QuickBooks redesign decreased calls to support center by 20% (impact award)

• Apple: Accounts payable platform (details proprietary to client)

Realtor.com is the 2nd leading real estate portal in the US. I was responsible for the lead generation experience, and for creating new channels and services for home buyers, and helped drive a double-digit lift to the core business, where growth had been stagnant for 10+ years.

• Produced a 14% lift in paid customer conversions ($45M incremental revenue)

• Invented Peek home tours app, a global impact award winner (innovation award)

• Led design for new business & lead generation for the company's flagship app

Erik Burns Interactive (www.erikburns.com) is my professional technology consultancy, where I have provided design strategy, product management, and development services for select clients. My clients have included Xerox, PARC, Symantec, Webex, Citrix, TradeYa, and Zurb.

• TradeYa: Secured $200K A-list seed with lean MVP barter platform

• PARC: Generated a 12% increase in revenue for LADOT solution

• Zurb: Delivered JS prototype — 250,000+ impressions first week of launch