Introduced modern agile practices like Discovery Trees, pair programming, and serverless architecture patterns to clarify business requirements, understand customer outcomes, and deepen team alignment to deliver simple, scalable, and extensible working software.

Mentored junior engineers in Test Driven Development (TDD), Infrastructure as Code (IaC), and software design patterns like service objects in Ruby on Rails, modules in Terraform, reusable components in React, and pure functions in Node and JavaScript through workshops and pair programming sessions to foster skill development and increase productivity.

Authored Decision Records (DRs) with solicited feedback from leaders to standardize our product analytics and adopt tools to afford business insights from anywhere, codify our on-call process to reduce customer support lead times, and document key post-failure retrospective insights to drive continuous improvement.

Decreased lead times for bugs, customer support tasks, and feature ideas by centralizing our

Interviewed and hired a product designer to shape our product roadmap based on

Interviewed and mentored engineers in software design patterns, code hygiene, and modern agile practices to deliver business value while minimizing technical debt.

Visualized technical complexity for stakeholders by information mapping legacy Ruby on Rails code to drive alignment and inform scope when iterating on the new donor user journey.