# Erik Lack > Director of Participant UX at Verily | Specializing in Early-Stage Product Design for Consumer Health, AI, and Hardware | Ex-Google, Fjord, Jawbone Location: United States, United States Profile: https://flows.cv/eriklack My work begins where ideas meet uncertainty; crafting unmet needs into transformative products is where I thrive. As Director of Participant UX at Verily, I lead a team building tools that empower users, support behavior change, and improve clinical outcomes. I balance mentorship with a deep focus on design craft, creating thoughtful solutions that deliver measurable impact. With a background in Industrial Design and over a decade in UX, I specialize in taking products from 0-to-1, developing scalable systems that integrate AI, software, devices, and data. ## Work Experience ### Director of Participant UX @ Verily Jan 2024 – Present | San Francisco Bay Area • Manage the Participant Insights & Experience team, leading the design of health solutions that integrate AI, software, devices, and data into seamless cross-platform experiences. • Drive early-stage product design, focusing on foundational research, feature development, and behavior change to create delightful and clinically impactful tools. • Collaborate with clinical, product, and engineering teams to ensure our solutions improve health outcomes for diverse user groups. ### Design Manager @ Verily Jan 2023 – Jan 2024 | San Francisco Bay Area • Designed and launched a health management app for type 1 diabetes, supporting coaching and education, in 8 months • Established a scalable product foundation ensuring the product met user needs while scaling effectively for new conditions and use cases. • Led the creation of an accessible, cross-platform design system for mobile and responsive web, influencing a new Verily brand ### Senior UX Designer, Surgical AI @ Verily Jan 2020 – Jan 2023 | San Francisco Bay Area • Designed, prototyped, and tested AI-guided hardware for general surgery and colonoscopy, leveraging real-time AI video processing to provide clinicians with real-time guidance and earning a patent for the colonoscopy interface concept. • Successfully completed human factors testing and a clinical trial, validating its impact in real-world clinical settings. • Built a companion software platform for review, storage, management, and education in collaboration with clinical, engineering, and product teams. ### UX Designer, Hardware @ Google Jan 2019 – Jan 2020 | Mountain View, California • Designed multiple features for Pixel Buds, including leading design of its first on-device ML/AI feature, Attention Alerts. • Led foundational design for new wearables and hardware ecosystem platform enhancements, collaborating with Nest, Chrome OS, and Android teams. ### Senior Designer @ Fjord Jan 2018 – Jan 2019 | San Francisco Bay Area I joined Fjord with Matter’s acquisition in Jan 2018. • Design lead, partnering with visual, industrial, and service designers to deliver UX for complex hardware-software ecosystems • Coordinated with client, design, and engineering partner agencies to bring the products to market. • Key clients included Carnival Medallion Class, Adero, and American Girl. ### Designer @ Matter™ Jan 2017 – Jan 2018 | San Francisco Bay Area Matter was acquired by Fjord in Jan 2018 ### Product Designer @ Jawbone Jan 2015 – Jan 2017 | San Francisco Bay Area • Designed features for the UP health platform, combining behavioral science, sensor data, and personalized programs to drive positive health outcomes. • Created data visualizations and a design system to scale across app and hardware platforms. • Worked with R&D teams to explore future biometric solutions and new product opportunities. ### Design Intern @ Moment Jan 2014 – Jan 2014 | New York, NY ### Design Intern @ Loft, llc Jan 2013 – Jan 2013 | Pawtucket, RI ## Education ### Bachelor of Fine Arts (BFA) in Industrial and Product Design Rhode Island School of Design ## Contact & Social - LinkedIn: https://linkedin.com/in/eriklack - Portfolio: http://www.eriklack.com --- Source: https://flows.cv/eriklack JSON Resume: https://flows.cv/eriklack/resume.json Last updated: 2026-04-13