Digital product management and user experience lead for employee services web portal serving 233K + employees across multiple markets and states. Manage digital improvements for complex interactions, involving data syndication, AI agent application, personalization, and migration of content to Adobe Experience Manager. Work in tandem with multiple partners including stakeholders in compensation, talent acquisition, position management, engineering, and design.

Designing landing pages, websites and web products for small businesses, online startups and tech companies. Services include website design, ux/product design, copywriting, and branding. Clients include Game Caviar, UCSF, LoveSchool.com, and more.

Manage content operations strategy of large-scale websites and digital solutions for clients, including Tufts Medical Center, Perkins Coie Law Firm, Barnes Jewish Hospital and Gundersen Health System. Deliverables include content inventories and audits, MRA (Migrate, Revise, Archive) recommendations, content models, taxonomy documentation, migration plans, user guides, governance and more.

Managed the customer experience design review process for front-end web solutions for complex financial applications. Responsible for keeping the design creation, review and approval process on a two-week sprint cadence, aligning with the development lifecycle and target release date.

Directed and managed content development for the University’s new website — an 800-page re-design of Dominican.edu, launched in February 2020. Developed and built content workflow/process using Google suite products and Asana.