# Erin Rose > Senior Product Designer | Scalable Systems | AI + Health Tech Profile: https://flows.cv/erinrose Senior product designer with 10+ years of experience shaping platforms and enterprise SaaS ecosystems for millions of users. I specialize in unifying fragmented workflows into accessible, scalable, and intuitive systems that build trust and drive adoption. My work spans design systems leadership, information architecture, conversational AI, and accessibility compliance. I thrive at the intersection of strategy and execution, partnering with engineering, product, and research teams to deliver clarity at scale. I’m passionate about designing products that simplify complexity, empower users, and set new standards for usability in high-stakes environments. I aim to create products that empower, simplify, and bring a spark of joy to life. ## Work Experience ### Senior Product Designer (Consultant) @ Space Inch Jan 2025 Leading design for a next-generation mobile benefits platform, defining a unified experience across coverage, claims, and payments. Focused on enabling self-service, improving task completion, and reducing customer support dependency through clear system design, AI-assisted guidance, and scalable interaction patterns. ### Senior Product Designer @ Teladoc Health Jan 2022 – Jan 2025 Led design integration of three legacy platforms into a unified virtual care experience serving millions of members. • Defined frameworks to consolidate fragmented workflows, improving clarity and engagement. • Advanced the conversational Health Assistant, enabling guided self-service and reducing reliance on call centers. • Facilitated cross-team workshops, integrating feedback to improve accessibility compliance and early engagement flows. • Optimized navigation and enrollment to increase task completion and member trust. ### Staff Product Designer @ Obama Foundation Jan 2021 – Jan 2022 | Chicago, Illinois, United States Founding design hire on the digital team, leading the replatform of Obama.org and related initiatives. • Built scalable IA with sitemaps, content models, and taxonomy structures to align key programs. • Partnered with engineers and PMs to reorganize content in a new CMS, enabling future storytelling and scalability. ### Senior User Interface Designer @ ZS Jan 2019 – Jan 2021 Served on the internal SaaS platform team, leading design system refresh and enterprise product design. • Led a multi-year refresh of the design system, setting visual direction and ensuring adoption across the platform. • Guided a team of designers to establish new foundations, streamline collaboration, and transition the org from Sketch to Figma. • Partnered with product and engineering to deliver next-gen enterprise features, balancing usability with large-scale performance needs. ### Senior Designer (UI/UX) @ Walgreens Boots Alliance Jan 2018 – Jan 2019 | Greater Chicago Area Contributed to the modernization of retail pharmacy’s first large-scale computer system. • Delivered pixel-perfect UIs and prototypes for prescription workflows. • Participated in advisory research sessions and usability studies. • Co-led blueprinting exercises to align designers across domains. ### UI / UX Designer @ Motorola Solutions Jan 2018 – Jan 2018 | Greater Chicago Area Supported the launch of Motorola’s first e-commerce platform. • Designed shopping cart flows, dashboards, and provisioning tools for public safety devices. • Applied the Bootstrap-based design system to scale UI consistency across products. ### Senior Art Director @ Intouch Solutions Jan 2017 – Jan 2018 | Chicago, Illinois • Designed interactive digital sales aids and websites for healthcare brands (e.g., Humira). • Translated complex medical content into engaging HCP and consumer experiences. ### Creative Strategist @ Health Brand Group Jan 2017 – Jan 2017 | Greater Chicago Area • Built healthcare brand systems, creative strategy, and collateral for client engagements. • Presented concepts to clients and guided junior designers in execution. ### Corporate Visual Identity Manager @ Abbott Jan 2016 – Jan 2017 | Greater Chicago Area Delivered global brand activation and corporate identity during a major brand refresh. • Managed brand standards and global collateral updates, partnering with agencies worldwide. • Produced training materials, executive presentations, and marketing data visualizations. • Curated a global image library for Abbott.com’s replatform, ensuring regional cultural relevance. ### Senior Graphic Designer @ Abbott Jan 2015 – Jan 2016 ### Visual Designer @ Mbira Technologies Jan 2014 – Jan 2015 • Designed marketing assets for Zzounds e-commerce platform. • Produced seasonal campaigns, microsites, and web banners for brands like Fender and Marshall. ### Software and Media Technician @ Columbia College Chicago Jan 2010 – Jan 2014 • Helped establish the Art & Design Resource Library and built a FileMaker Pro archive search app. • Supported studios, trained students, and produced video, motion, and web content. ### Graphic Designer @ Thomas & Hutton Engineering Co. Jan 2006 – Jan 2008 • Created corporate collateral material, trade-show graphics, advertising, proposals, photography, and presentation graphics • Produced concept illustrations and product maps for various civic projects • Managed all phases of creative design process, creative brief through final production, including costs, scheduling and print management • Streamlining of in-house graphic work flow and graphic library maintenance ### Graphic Design | Print Specialist @ The Creative Approach Jan 2006 – Jan 2007 Designed brand identities, print collateral, and layouts for small business clients. ### Co-Curator @ Desotorow Gallery Jan 2004 – Jan 2005 ### Intern @ Meadowlark Studio Jan 2004 – Jan 2004 ## Education ### BFA Savannah College of Art and Design ## Contact & Social - LinkedIn: https://linkedin.com/in/errose - Portfolio: https://erinrose.myportfolio.com/ - Email: mailto:errose@gmail.com --- Source: https://flows.cv/erinrose JSON Resume: https://flows.cv/erinrose/resume.json Last updated: 2026-04-17