Leading Experience Design for many clients like Microsoft, Wells Fargo, Thermo Fisher Scientific, Cone Health, Duke Health, and many others.

Responsible for developing and executing user experience solutions for Wells Fargo Chatbot/Virtual Assistant applications. Created complex user interface design solutions, establishing and promoting design guidelines, best practices, and standards. Providing product usability, evaluation, and support for product development at Wells Fargo Artificial Intelligence Technology team.

Responsible for creating a patient-centered digital strategy for our healthcare clients. Worked closely with product owners, stakeholders, and business analysts to research and define user models and workflows to improve the patient experience across different service lines and products offered by the client.

Led the creative direction for client projects. Managed a design team of five. Developed project plans and coordinated work with offshore teams. Facilitated Design Thinking workshops, gathered and documented design requirements, and communicated with stakeholders.

Performed user experience and interface design for Nevro, a medical device company with an innovative neuromodulation platform for the treatment of chronic pain. My responsibilities focused on gathering business requirements, evaluating and reconstructing user flows, building wireframes, prototypes, and delivering visual design for Nevro Clinical Programmer, a desktop application that provides an interface for setting parameters of spinal cord stimulator implant, diagnostics, and data management.

The Glue is a full-service agency specializing in rich meaningful experiences.

Responsible for creating and communicating the user experience for client's projects. Conducted stakeholder interviews to identify business goals and define features, use cases, and user stories. Participated in user research, heuristic and competitive analysis, created information architecture, sitemaps, user flows, wireframes and clickable prototypes. Presented user experience documents to key business stakeholders. Collaborated with project managers, researchers, developers and visual designers throughout the development lifecycle in an Agile environment.

Designed a Wealth Management System for Blue Square Wealth. An analytical tool to manage traders, clients' investment portfolios and compare different investment strategies with heavy data visualization.

Among clients are the Los Angeles Department of Transportation, TiVo, Simple Green, Hoorsenbuhs, and more.