# Eron Chang > Product Designer at Edgefolio Location: United Kingdom, United Kingdom Profile: https://flows.cv/eron Hi, I'm Eron! Recently, as the Product Designer at Cazoo, I drove design decisions for the consumer finance and customer teams during the company's strategic pivot to the new marketplace business model. Previously the Product Designer at Summari, a startup based in San Francisco that provides instant summarization products using AI, I led the design of cross-platform summarization products and received the No.1 product of the week when we launched on Product Hunt in 2022. ## Work Experience ### Product Designer @ Edgefolio Jan 2024 – Present | Greater London, England, United Kingdom ### Product Designer @ Cazoo Jan 2024 – Jan 2024 Drove design decisions for both the consumer finance and customer teams, ensuring seamless and engaging user journeys during the company's pivot to a marketplace business model ### Product Designer @ Summari Jan 2020 – Jan 2022 | San Francisco Bay Area • Led product design for a series of instant summarization products across multiple platforms using AI and received No.1 product of the week when launched on Product Hunt in 2022 • Drove design decisions for an enterprise product that upgrades links into informative previews using AI to boost site dwell time, SEO value, and reduce bounce rate ### User Experience Consultant @ Michigan Medicine Jan 2020 – Jan 2020 | Ann Arbor, Michigan • Worked with a team of physicians and biostatisticians to improve the usability of an oropharyngeal cancer recurrence and survival prediction product. • Planned, organized and conducted interviews with stakeholders to transform insights into interactive features and iterating refined designs by conducting user testings. ### Graduate Research Assistant/Product Designer @ University of Michigan - School of Information Jan 2018 – Jan 2020 | Ann Arbor, Michigan • Conducted literature review, field observations, interviews and synthesized findings by building an empathy map to develop a tablet application that supports the data collection process of applied behavior analysis(ABA) pediatric clinicians at C.S. Mott Children's Hospital. • Project paper accepted to the WISH symposium at CHI 2019 & Proceedings of the ACM on Human-Computer Interaction ### User Experience Design Intern @ Alipay Jan 2019 – Jan 2019 | Hangzhou, Zhejiang, China • Designed comprehensive E-wallet features within the Global AliExpress E-commerce platform to facilitate payment process and adopt local payment gateways in different countries. • Co-designed the user flow and interactions of information management and fund-manipulating features for an internal CRM system. ### UX Designer & Account Manager @ Oddle Jan 2018 – Jan 2018 | Taipei City, Taiwan • Conducted 30+ interviews and surveys regarding user experiences in both web-based customer ordering process and app-based merchant order management process. • Consolidated contextual data with backend data and designed with the Singapore product team to launch a major shopping cart interface update facilitating webpage usability. • Initiated logistic partnership with Lalamove and led the system integration process to localize delivery functions within 6 weeks. ### Management Associate @ OPPO Jan 2017 – Jan 2017 | Taipei City, Taiwan • Led a mobile OS content optimization & localization project by conducting user interviews, designing post-sales questionnaires, and generating analytical insights from 50+ users. • Interned on-site at over 5 franchised stores and co-hosted over 15 product-promoting activities, increasing 200% of sales and 250% of walk-in customers in average. • Relocated at Kaohsiung sales branch for 2 months, dealt with over 50 local carrier branches and practiced 15 internal and external training sessions as the training team. ## Education ### Master of Science in Information in HCI/UX Design and Research University of Michigan ### Bachelor's degree in Psychology National Taiwan University ### Exchange Program in Psychology University of Hawaii at Manoa ## Contact & Social - LinkedIn: https://linkedin.com/in/ting-wei-chang - Portfolio: https://www.eronchang.com/ --- Source: https://flows.cv/eron JSON Resume: https://flows.cv/eron/resume.json Last updated: 2026-03-31