Conduct user research, competitive analysis, and usability testing to optimize interaction flows across the online support experience.
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Design streamlined user journeys and prototype an integrated support interface combining conversational AI, intelligent search, and contextual knowledge delivery.
Collaborate with interdisciplinary teams of Berkeley students to deliver consulting projects for clients across sectors such as technology, finance, biotech and consumer goods/services.
Lead branding and design for CSSA and the California Cognitive Science Conference, creating style guides, graphics, merchandise, and promotional materials while managing the California Cognitive Science Conference (CCSC) Design Committee and collaborating on marketing strategy.
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Plan design workshops (e.g., Figma) to mentor design members and support collaborative creativity.
Created and designed the website, merchandise, and posters for the California Cognitive Science Conference (CCSC) to bring together students and researchers who are passionate about Cognitive Science.
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Utilize Figma to create designs for the Cognitive Science Student Association (CSSA) website and branding.