Conversation experience lead for Gemini, defining the response framework that governs how users and AI interact across mobile, web, and wearables. I bring systems-level information architecture thinking to the challenge of making generative AI feel coherent, trustworthy, and navigable at scale.
• Led Answers design for Gemini on Watch, achieving 84.7% response favorability — outperforming Gemini on Android (71.5%) — and 79.9% week-over-week retention, more than double the phone surface
• Drove a rapid media sharing overhaul in under 3 weeks, resulting in a +130% increase in image-conversation shares and measurable DAU growth
• Championed and led the holistic redesign of the Gemini Conversation/Response Framework, establishing a scalable, UXR-grounded foundation across the product
• Expanded Gemini's user feedback system (2UP) from web-only to mobile, closing a gap that had excluded preference signals from 70%+ of app traffic
• Led Intent Chips and Autosuggest design to reduce drop-off on the Gemini landing page, using UXR and usage data to prioritize top user intents
• Designer on Gemini Memory & Personalization, defining how AI remembers user context and surfaces that information in ways that feel transparent and trustworthy