Identified 3 key focus areas and use case scenarios by conducting 9 interviews with clinical informatics group.

Generated a user journey map from by synthesizing qualitative research data points and presented results.

Delivered high-fi interfaces and comprehensive style guide using Adobe XD with a cross-functional team.

Responsible for revamping the visual language of the current voice assistant on desktop within 6 weeks.

Collaborated with 2 designers and the Salesforce design team to define concepts, conduct user testing and build high-fidelity interactive prototypes.

Discovered 3 main insights after conducting a competitive analysis and sharing results within 1 week in Miro.

Implemented a concept and hypothesis diagram and identified the concept that required the least amount of effort and created the largest amount of positive impact.

Responsible for improving the accessibility design and visual hierarchy.