Available for UX design and research contract work!

Saved UberEats $20M/yr in order cancellations by identifying logistics issues with large Uber Eats orders in two-wheel markets and co-developed solutions with restaurants, leading to a new order and courier request flow in the restaurant app.

Led foundational grocery research in the U.S. and Latin America, driving the launch of Grocery in Uber Eats and co-leading a design sprint with senior leadership.

Designed and implemented a research-backed framework ("Prepare, In Action, Reflect") for Uber’s Onboarding and Education team, shaping first-time and ongoing education through in-app experiences for drivers, restaurants, and couriers.