Providing marketing websites migration efforts for recently aquired subsidiary websites. Making sure content on old websites migrates correctly to the 360training brand personality.

→ User research and business benchmark powered redesign of multiple marketing sites

→ Crafting and mantaining a Design System for MEC Website.

→ Contribuited on growing usability patters to be reused throughout the 360training DS.

UX Owner of migration project from legacy systems into a streamlined all in one MSP platform that integrated all daily tasks form support technician into one seamless experience.

The proyect spanned 3 years, culminating in the rollout of a game changing view of users ecosystem into one cohesive product that had an amazing welcome from users.

The process involved user research, product benchmark, internal and cross team collaboration between a tribe of over 20 designers and an army of over 180 devs from around the world.

This massive undertaking was possible because of a synergic understanding of the scope of the project, leveraging top tier technology for collaboration.

My role was pivotal for getting the ticket module available for all business verticals, allowing it to be adopted by many teams and customizing it to fit all known use cases.

Helping the platform grow and establish itself as a leader in the field of connecting purpose-driven freelancers with socially-conscious organizations.

Graphic design:

→ Crafted a brand book for everyone on the team to be aligned with the brand’s spirit and aesthetics, reducing inconsistencies in communication by 50%.

→ Design and market of multiple documents (Pitch deck, Freelancing guides, etc).

UX design:

→ Performed adjustments to several UX onboarding flows, increasing the clients and freelancers conversion rate by 8%, according to Hotjar analytics platform.

Product redesign:

Design team lead:

Business needs analysis:

Definition of UX strategies: