•Redesigned the mobile app (v2 and v3) using Figma, improving key flows such as onboarding, insurance renewal, saved profiles, referral, vouchers, and rewards based on customer feedback, product insights, and competitive analysis
•Led the design expansion of the vehicle insurance web platform, transforming a static landing page into a fully functional, responsive renewal journey focused on usability and accessibility
•Built and maintained a multi-platform UI design system (v1 and v2) with reusable components to ensure consistency, scalability, and smoother collaboration with developers
•Collaborated with product managers and researchers to identify user problems and iterate design solutions, while working closely with developers and QA to ensure the final implementation matched the intended design
•Delivered annotated prototypes and detailed design documentation to support an efficient handoff and development process
•Designed the travel insurance web flow, from early research and user flows to high-fidelity mockups and collaborative testing with product, development, and QA teams
•Produced visual and motion assets for marketing and in-product use, including banners, illustrations, and animations using Adobe Illustrator, Photoshop, and After Effects