The former EMEA division of Lumen is now part of Colt communications

Designing architectures that are based on understanding what outcomes the customer needs from their network.

Designs include MPLS IPVPN, Internet, Cloud Connectivity and SD-WAN architectures.

For SD-WAN designs I follow the MEF standards based architecture and currently hold an SD-WAN Certified Professional certification (MEF SDCP).

Providing quality pre-sales technical support to the Level3 sales organisation. Responsible for selling services and retaining revenue by providing technical customer support to new and assigned accounts.

Interacting with customers to execute the technical aspects of the sales strategy by developing appropriate solutions and building technical relationships. Helping quantify and qualify opportunities, resolve technical issues arising during the sales engagement, help clients define specifications and requirements, develops solutions, and provides technology presentations to both technical and management-level audiences.

Successfully designed global solutions for multinational client RFPs

Coordinated effectively with virtual teams across NAM, EMEA, India and APAC regions in the initial design and subsequent handover to delivery

Developed comprehensive bespoke solutions including consideration of operational support processes, SLA regimes and other lifecycle processes

Proactively participated in reviewing business processes to improve efficiency

Providing Sales Engineering support in the roll-out of a new large project win. The customer has over 100,000 employees delivering mission-critical services to government and private clients in over 30 countries. Directly involved in SIP based voice services over MPLS WAN connected sites.