# Faye H. > Senior Product Designer at Google Location: San Francisco Bay Area, United States Profile: https://flows.cv/fayeh I'm a Senior Product designer at Google where I lead UX for Google Fi and designed products for Google Travel. Before that, I designed at Thumbtack, Evernote, and Intuit. With a background in computer science, I take a systems-thinking approach to my work. I love connecting dots to shape product strategy, but also care deeply about crafts and design details. I bring curiosity, genuineness, and optimism to everything I do. ## Work Experience ### Senior Product Designer @ Google Jan 2018 – Present Google Fi - Leading UX for Google’s mobile carrier service, driving strategy and roadmaps for user growth in collaboration with cross-functional partners. - Developed the Free Trial UX from concept to launch; +7.25% paid subscription rate. - Redesigned the cart & sign-up experience; contributed a component framework; +129% sign-up completion rate. - Launched a mobile network troubleshooter that proposes solutions and streamlines support contacts; 30k users/month. AI Dubbing (Google Research) - Designed for an human-in-the-loop AI tool that scales video dubbing. Led UX for Source Transcript Editing & Granular Pronunciation Control. Travel: Hotel Search -Spearheaded a design vision for streamlining the hotel research process through saving, comparing and sharing; anchored the team’s long-term direction. -Launched hotel features on Google Maps, including hover cards, search filters, neighborhood insights, and exploration modules; +7% Hotels revenue. Leadership & Community - Built an onboarding program for new hires on the team. - Developed curriculums for a Prototyping and Motion Design workshop with 100+ attendees. - Mentored 3 designers. ### Product Design Intern @ Thumbtack Jan 2018 – Jan 2018 | San Francisco Launched a series of iterative growth experiments for promoting native app installations. ### Product Design Intern @ Evernote Jan 2017 – Jan 2017 | Redwood City, CA Redesigned the note history feature across platforms and helped ship three note editor improvements in collaboration with designers, PMs, engineers, and marketers. Researched on users’ note formatting behaviors by gathering insights from interviews, surveys, user testing and google analytics data. Improved the sharing and feedback mechanism of the product design team as part of the Design Culture Crew. ### Director of Marketing @ Berkeley Innovation Jan 2016 – Jan 2017 | Berkeley ### Undergraduate Researcher, IoT Stretchable Wearables @ BEST Lab, UC Berkeley Jan 2015 – Jan 2017 | Berkeley, CA Applied human-centered design process to explore disruptive opportunities with stretchable wearables in the Internet of Things (sponsored by Samsung). Created survey to analyze the evolving interactions between people and digital devices over the past three years. Prototyped a companion mobile app for child-tracker. ### Interaction Design Intern @ Intuit Jan 2016 – Jan 2016 | Mountain view Redesigned the Intuit Developer Portal, a website for developers to create apps that work with Intuit products. +33% increase in NPS. ### UX Research Consultant, Student Information System (SIS) Project @ UC Berkeley Jan 2015 – Jan 2015 | Berkeley, CA Led a team of 3 to conduct UX survey and interviews about students’ communication experience on campus. Redesigned CalCentral, the portal website used by 35,000 Cal students, based on user research insights. ### Lab Assistant, Computer Science Department @ University of California, Berkeley Jan 2015 – Jan 2015 | Berkeley,CA Assisted a section with 32 students in CS61A, an entry-level CS class in Python: - Helped students with their labs, homework, and projects - Answered questions regarding concepts taught throughout the course ## Education ### Bachelor’s Degree in Computer Science, Certificate in Design Innovation University of California, Berkeley Jan 2014 – Jan 2018 ## Contact & Social - LinkedIn: https://linkedin.com/in/gefeihan --- Source: https://flows.cv/fayeh JSON Resume: https://flows.cv/fayeh/resume.json Last updated: 2026-03-25