✦ Led the end-to-end design process for 10+ client projects, leveraging research and iterative design to deliver UX improvements that drove measurable improvements in KPIs (ex. 25% decrease in bounce rate, 69% increase in engaged sessions per user)
✦ Demonstrated exceptional communication and collaboration skills, effectively presenting design concepts to clients and working seamlessly with cross-functional teams to ensure successful project delivery, resulting in a 70% repeat business rate
✦ Developed and implemented a design system template, resulting in a 75% increase in design efficiency
✦ Tailored scalable websites to each client's unique business needs, contributing insights that helped shape the product vision and roadmap while advocating for the end user