Hi! I’m Felix, a Product Designer and aspiring Product Manager making the complex simple. I'm currently working at Opentrons, making lab automation more accessible to scientists. Well designed products have the potential to transform industries and our daily lives.

2024 — NowOpentrons Labworks Inc.Senior Product Designer

2024 — Now

New York, United States

Redesigned a complex no-code workflow automation tool for scientists, 5Xing the number of workflows automated in the tool and 4Xing monthly active users.

Designed and delivered software support for new hardware module that lead to $1M+ in module sales.

Lead initiative to implement digital analytics tracking across the Opentrons software. Built internal data dashboards used by 3 departments and executive leadership to track user behavior and inform decisions.

2022 — 2023Opentrons Labworks Inc.Product Designer

2022 — 2023

New York, United States

Designed 0-1 a simplified automation feature to allow scientists to automate in as quickly as 3 minutes. Over the past year, robots headlining this feature have grossed $2M+ in robot sales.

Sustained existing software by designing improvements.

Aligned product development organization and executive leadership around digital roadmap by planning and facilitating a workshop to shape long term software strategy.

2021 — 2022Fjord, Part of Accenture InteractiveService & Interaction Designer

2021 — 2022

Seattle, Washington, United States

Owned effort to design a personalized and educational responsive web experience to sell solar panels to home owners. In a pilot market, our MVP exceeded the company’s historical website conversion rate.

Designed a responsive website selling commercial auto-insurance to small businesses. Part of a team that delivered an MVP to market in 4 months.

Lead workshops to facilitate alignment across cross-functional teams.

2020 — 2021Fjord, Part of Accenture InteractiveSenior Design Analyst

2020 — 2021

Seattle, Washington, United States

Collaborated with cross-functional teams to enhance user experience and deliver tailored digital solutions for a diverse range of clients.

2019 — 2019Talk, the New Sex EdUX Designer (MHCI Capstone Project)

2019 — 2019

Empowered teens to make healthy sexual decisions through a designed narrative experience.

Justified design decisions with research from 130+ participants and 30+ prototypes.

Empathetically navigated sensitive topics with teens, stakeholders, and clients.

Championed our project’s story in front of 50+ people.

Education

Carnegie Mellon University

Master of Science - MS

Carnegie Mellon University

Bachelor of Science (B.S.)

Phillips Academy

High School

Hong Kong International School

Experience+

Education

Master of Science - MS

Bachelor of Science (B.S.)

High School