# Feng Tao > Sr Engineering Manager at ServiceNow Location: Palo Alto, California, United States Profile: https://flows.cv/fengtao Hands-on technology leader with 15+ years of engineering experience building top-tier mission-critical software and working in all phases of software lifecycle. Hands-on design and software development on scalable, high performance and distributed backend systems. ## Work Experience ### Sr Staff Software Engineer/Sr Engineering Manager, Machine Learning, Advanced Technology Group @ ServiceNow Jan 2021 – Present ### Staff Software Engineer, Machine Learning and Platform Engineering @ ServiceNow Jan 2018 – Present | Santa Clara Part of ServiceNow (Nasdaq: NOW) platform engineering team to build various machine learning capabilities to power all ServiceNow business applications. ### Senior Manager Development @ Oracle Jan 2016 – Jan 2018 * Responsible for R&D across 4 product lines used by 1000+ customers. (Oracle Advanced Supply Chain Planning, Oracle Inventory Optimization, Oracle Spare Part Planning and Oracle Spare Part Inline Forecasting) * Managed a global team of 16+ engineers, leading the core design and implementation of Oracle in-memory computation solver engine for Value-chain planning enterprise applications. * Redesigned and Re-architect the division flagship product (Oracle Advanced Supply Chain Planning) for Cloud/SaaS deployment from C++ to Java and Web Service to dramatically reduce the implementation cycle and improve customer’s ROI. * Designed and developed core optimization algorithms and tools applied to various problem domains, such as goal programming, linear and mixed-integer programming, greedy heuristics, resource allocation, and propagation heuristics, etc. * Developed a novel approach to planning millions of SKUs by using distributed computational resources to reduce 80% optimization time and memory usage, both in regard to solver logic as well as distributed application design. ### Senior Manager @ Oracle Beijing Reserach and Development Center （甲骨文北京研发中心） Jan 2015 – Jan 2016 | Beijing City, China ### Co-Founder @ Crowd-win (众赢数字科技） Jan 2014 – Jan 2016 | Beijing City, China * Co-founded a SaaS company with ¥100 million valuations to disrupt the traditional logistics industry by utilizing the Internet, sharing economy and optimization technology. * Innovated a new approach to link all aspects of transportation processes through a SaaS application around by a set of Android mobile apps to build an open, transparent and mutually beneficial community-based transportation network on top of core business flow. * Developed a LBS to real-time connect shippers and drivers on the road through the Internet. It is a Uber-like loading matching service to match shippers and drivers. Two Android mobile apps were built: a shipper app publishes loads and finds drivers nearby; a driver app finds and bids loads. * Built a consignee Android app to find order status and send an electrical delivery receipt to close the loop of the transportation process. * Developed a multi-tenant community-based SaaS TMS system to do order management, collaboration, visibility, billing, KPI and exception management. In addition to traditional ERP functionalities, it is the first product on the market to create a community for companies to collaborate and real-time share information through the Internet. ### Software Enginner, Manager @ Oracle Jan 2001 – Jan 2015 Built and managed following products: Supply Chain Optimization, Spare Parts Planning, Spare Parts Forecasting and Asset Maintenance Planning ### software engineer @ Inktomi Corporation Jan 2000 – Jan 2001 ## Education ### Master in PhD Candidate, Computer Science University of Southern California ### BS in Computer Science University of Science and Technology of China ## Contact & Social - LinkedIn: https://linkedin.com/in/taofeng01 --- Source: https://flows.cv/fengtao JSON Resume: https://flows.cv/fengtao/resume.json Last updated: 2026-04-12