I’m currently driving an initiative to modernize and completely revamp the storage and API layers of Exchange Online Directory, which is needed to allow us to continue to scale and support future features across the Microsoft 365 platform. I talk to partner teams to understand customer scenarios and synthesize requirements for our new Directory platform, ensuring that we're building a platform product that enables these partner teams to delight our customers.

I also own the Directory Relocation and Dynamic Distribution Groups features for Exchange Online Directory, driving product strategy, roadmap execution, and customer engagement. Directory Relocation is critical for capacity management and ensuring compliance with customer data residency requirements, while Dynamic Distribution Groups enable customers to collaborate more effectively by defining group membership through flexible rule-based criteria.

I’ve also worked on fraud and abuse prevention efforts, developing enforcement strategies for object count limits to protect Exchange Online Directory features from misuse.

Owned the following features in Microsoft Exchange Online:

• Modern Dynamic Distribution Groups

• Directory Tenant Relocation for both Customer scenarios (to comply with data residency subscriptions) and for Directory load balancing

• Directory Capacity Utilization, Modeling and Cost-Savings

Launched Modern Dynamic Distribution Groups in Exchange Online.

Localization PM on the Microsoft Power Platform Team.

Drove localization efforts for Microsoft Power Automate into 30+ languages and coordinated the international launch of Microsoft Power Automate Desktop.

• Coordinated with product owners and tech architecture team in designing a system for duplicate handling and account verification on a Salesforce implementation project at a Fortune 25 technology company

• Analyzed root causes of data defects resulting from integration of different platforms and proposed solutions that resolved access issues for 300+ partner member accounts worldwide

• Created change requests and user stories corresponding to requirements gathered from the client and documented various Partner Relationship Management system process flows

• Triaged defects needing to be fixed in each deployment, which enabled meeting due dates and drove defect closure for over 150 tickets

• Launched a Node.js application to automate the creation of reports by querying an internal API; saved 15 hours of manual work as part of a firm initiative