# Flora Henry > Full Stack Engineer at ServiceChannel Location: San Francisco Bay Area, United States Profile: https://flows.cv/flora I am a dedicated Software Engineer with experience in C#, MYSQL,JavaScript, React, Java. ## Work Experience ### Full Stack Engineer @ ServiceChannel Jan 2019 – Jan 2021 | Pleasanton, California • The project aimed at creating a system that would entail the user to have an aggregated view of all projects under a single umbrella. This was especially useful for tracking the lifecycle of multiple projects in different stages of the development owned by a single group/entity. • I worked on developing the Multi-Level Approval logic which enables hierarchical level approval for a project. The hierarchy is based on the approver’s budget. • For Hannaford subscriber, we were faced with a tight deadline, Paired up with our tech lead to complete the core program features within 6 weeks. The project was delivered successfully with no issues. • I took the lead in investigating the performance lag on the project's module page due to graph QL and migrated most of the core user pages to REST based api. This also involved plumbing on the redux (caching) to make subsequent loads faster and reduce unnecessary network calls . stat: As part of the effort , we were able to reduce page load times on an average from 21s --> 2s. • This project involved multiple teams and I coordinated with teams from NYC, Minsk on day to day basis during the design and development phase. • Provide technical leadership and take ownership of the new feature design review, development, and testing. • I implemented the complete / cancel functionality in project's module end to end without requiring any additional resources. • The project was built on C#, React and MSSQL server. • I worked closely with other developers, product owners, UX to design and implement the feature as expected within the deadline. ### Freelance @ Freelancer Jan 2018 – Jan 2019 | India Photo Site: The projects aim towards helping an upcoming photographer to showcase his work. The application creates an easy access for the photographer to upload and customize their gallery for people to view. In the future, it is planned to be integrated with photo printing websites to print their selected pictures. This application was developed using Java with supporting technologies like HTML5, CSS3, JavaScript, REST/JSON. Coffee Shop Locator: Coffee Shop Locator is a REST API that allows the users to send and receive details about Coffee Shop based on the Shop’s name, location and address. It provides functionalities to Create, Read, Update, Delete and find nearest coffee shop. ### Software Engineer @ Lister Technologies Jan 2013 – Jan 2015 | Chennai Area, India Client: Oracle Responsys • Having experience in creating Connect job and Campaigns in Oracle Responsys. • Designing and fine-tuning the scripts/queries (SQL, PL/SQL, Shell ) by understanding the functional and program specifications and perform unit testing. • Responsible for writing shell Scripts, Stored Procedures and Functions to minimize complexity of manual tasks. • Developed ETL’s in Linux environment using Shell scripts and Involved in monitoring promotional, Transactional and Trigger campaigns throughout the complete launch within the time limit and expected distribution from the client. (Various clients across US like JetBlue, Alaska,Kohl's Nordstrom, Sears etc ). • Debugged and fixed fatal and non-fatal issues that occurred during campaign process. • Used selenium drivers for testing the web application. • Have experience in working CI/CD frameworks while developing ETL's. • Took a lead role in scheduled and sudden downtime maintenance process for the various database, servers, and Responsys Interact. • Strong knowledge in Responsys Interact suite(Digital Marketing) and handled most of the features. • Worked with offshore teams and collaborated with different teams across projects ## Education ### Open University in Data Structures and Algorithms California State University - East Bay Jan 2017 – Jan 2017 ### Open University in Web based Systems & Architectures California State University - East Bay Jan 2017 – Jan 2017 ### Open University in Network Security California State University - East Bay Jan 2018 – Jan 2018 ### Open University in Database Systems Administration California State University - East Bay Jan 2018 – Jan 2018 ### Bachelor's degree in Computer Science Tamil Nadu Careers Jan 2009 – Jan 2013 ## Contact & Social - LinkedIn: https://linkedin.com/in/flora-helan --- Source: https://flows.cv/flora JSON Resume: https://flows.cv/flora/resume.json Last updated: 2026-03-20