# Flávia C.

> UX/UI Designer - Ux Research - Interested in Accessibility, User Experience and Crypto

Location: New York, New York, United States
Profile: https://flows.cv/flvia

Flávia is a UI/UX professional driven by a passion for creating meaningful digital experiences that enhance user satisfaction. Beyond her expertise, she is deeply interested in social and environmental causes, actively seeking ways to contribute to impactful projects while leveraging her skills to drive product innovation. Her commitment to UI/UX extends beyond the digital realm, reflecting her dedication to social and environmental volunteer work.

## Work Experience
### UX/UI Designer and Content Consultant @ Idealist.org/pt
Jan 2024 – Jan 2025 | New York, New York, United States

### Product Designer @ Upper Institute
Jan 2022 – Jan 2024
Technology services consulting firm for other businesses. I work as a UX/UI Designer, contributing to the enhancement of digital platforms. My journey begins with project conception, progressing through user interface (UI) design, and continuing with the monitoring of implemented improvements.

### UX/UI Designer @ Unknown
Jan 2021 – Jan 2022 | São Paulo, Brasil
Improving UX on the Vox Radar Platform: A rebranding project focused on enhancing the user experience (UX/UI) of a social media data visualization platform and other associated features.

### User Experience Analyst / Customer Success / Customer Experience @ Mercado Bitcoin
Jan 2019 – Jan 2021 | São Paulo, Brasil
Winning project of 2TM Week: A project aimed at introducing accessibility to the platform. Development of customer research, creation of materials, and modifications to the digital platform (Help Center and internal service procedures).

Key Activities:

Training for teams.
Support through Zendesk and Reclame Aqui.
Assistance for international clients.
Analysis of legal entity and individual documentation.
Reporting issues related to APIs and other interfaces.


## Education
### Bacharelado in Química
USP - Universidade de São Paulo


## Contact & Social
- LinkedIn: https://linkedin.com/in/flaviacyn

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Source: https://flows.cv/flvia
JSON Resume: https://flows.cv/flvia/resume.json
Last updated: 2026-03-29