# Ford Filer

> Staff Software Engineer at Retool

Location: Redmond, Washington, United States
Profile: https://flows.cv/ford

Full-stack software engineer with deep expertise in frontend web development.

## Work Experience
### Staff Software Engineer @ Retool
Jan 2022 – Present | Redmond, Washington, United States
Currently building Assist, Retool's natural language AppGen feature.

Previous projects:
- Guided Tour onboarding experience (https://login.retool.com/guided-tour)
- Custom components
- Multipage apps
- New code editing experience - with autocomplete powered by a TypeScript language server
- Command Palette

### Software Engineering Manager @ Outreach
Jan 2022 – Jan 2022 | Greater Seattle Area
We are a frontend focused, full stack engineering squad that owns the vision and charter for Outreach's Opportunity Management experience. We partner with other teams within Outreach to bring together data and insights into a single surface tailored to the Account Executive and Account Executive Manager.

We are a new team and hiring experienced frontend and full stack engineers. If you might be interested, reach out to me to learn more!

### Senior Staff Software Engineer @ Outreach
Jan 2021 – Jan 2022 | Seattle, Washington, United States
- Tech lead for a complete rebuild of the meeting booking experience. Designed the complete, full stack system and personally implemented major frontend and backend features. Managed cross-team coordination to ensure an on-time launch. Increased conversion from a calendar view to a booked meeting by 46.5%.
- Led the design and implementation of the company’s primary GraphQL server. Server now handles ~1 billion requests per month with a 99.8% success rate. Evangelized the use of GraphQL at Outreach. Promoted best practices through training sessions, org wide code reviews, and tooling such as automated compatibility checks.
- Integrated an acquired YCombinator startup into our team. Led the team to a successful launch of the acquired product (now Outreach Success Plans). Designed and implemented an authorization framework and led the implementation of authorization controls for over 170 GraphQL resolvers.

### Staff Software Engineer @ Outreach
Jan 2021 – Jan 2021 | Seattle, Washington, United States

### Senior Software Engineer @ Outreach
Jan 2019 – Jan 2021 | Greater Seattle Area

### Software Engineer @ Outreach
Jan 2017 – Jan 2019 | Greater Seattle Area

### Freelance Software Developer @ Self Employed
Jan 2011 – Jan 2017 | Rochester, New York Area
Notable Projects:

Powerup CRM - Filer’s Powersports
A customer relationship management system allowing inbound sales leads to be easily assigned and monitored. Developed in close collaboration with the business owner and management team, Powerup CRM increases the accountability of the sales staff, ensures timely follow up with customers, and improves closure rates for electronic leads.
Technologies used: JavaScript (ES6), React, jQuery, Node.js, Express, Webpack, Mocha/Chai, MariaDB, HTML/CSS

Gemma Project Management - Indoor Air Technologies
A project management system developed for a nationwide leader in HVAC maintenance. For over 4 years, Indoor Air Technologies has used Gemma to manage job crews, payroll, report generation, expenses, and project status. 
Technologies used: JavaScript, jQuery, PHP, MySQL, HTML/CSS

Customer Care Portal - Penguin Marketing Group
A customer management and billing solution which has processed over $300,000 in credit card and Paypal sales. The system is integrated with a third party telecommunications system to automatically credit user accounts.
Technologies Used: JavaScript, jQuery, HTML/CSS, PHP, MySQL

### Software Engineer @ Thumbtack
Jan 2016 – Jan 2017 | San Francisco Bay Area
- Developed and launched full-stack components of Thumbtack’s brand new in-product payments solution
- Led a cross-team initiative to plan the integration of payments with a newly launched messaging microservice

Technologies used: JavaScript (ES6), AngularJS, jQuery, HTML/CSS, Sass, PHP, Golang, PostgreSQL

### Software Engineering Intern @ Bloomberg LP
Jan 2015 – Jan 2015 | Greater New York City Area
- Designed and developed a reusable analytics component for the Bloomberg Terminal to visualize trade data
- Leveraged Apache Solr to perform previously impractical database queries easily and in real-time

Technologies used: JavaScript (ES6), Apache Solr, Python, Comdb2 (In-house SQL database)

### Applications Development Intern @ Tesla
Jan 2014 – Jan 2014 | San Francisco Bay Area
- Designed and developed proofs of concept for Tesla’s in-house assembly line management software
- Conceived of and built a custom form generator in AngularJS to increase development speed and simplicity
Technologies used: JavaScript, AngularJS, jQuery, WinJS, HTML/CSS, ASP.NET MVC, SQL Server

### Information Technology Intern @ Manning & Napier Advisors
Jan 2013 – Jan 2013 | Fairport, NY
- Developed browser-based applications for daily use by over 500 employees
- Performed thorough quality assurance to verify compliance with government regulations (i.e. Sarbanes–Oxley)

Technologies used: C#, WPF/XAML, Informix, Microsoft Test Manager


## Education
### Bachelor’s Degree in Computer Science and Computer Engineering
University of Southern California
Jan 2012 – Jan 2016


## Contact & Social
- LinkedIn: https://linkedin.com/in/ford-filer

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Source: https://flows.cv/ford
JSON Resume: https://flows.cv/ford/resume.json
Last updated: 2026-03-22