# Francesca Hamm > Ruby on Rails Software Engineer | MA in English Literature | Language Enthusiast Location: Oakland, California, United States Profile: https://flows.cv/francescahamm I am a Ruby on Rails Software Engineer with 2 years of high-growth startup experience. I am a graduate of Flatiron School's full-time Software Engineering Live program and I completed my MA in English Literature at Western Illinois University where my research focused on depictions of religion in U.S. Latinx immigrant narratives. I am passionate about bridging the gap between tech and the humanities. I am seeking a career in the tech industry that allows me to incorporate my interests in languages (both human and computer) and forming connections with people. Whether I’m investigating a bug, digging into some pair programming, or building out a new feature, I approach my work with enthusiasm and curiosity. My prior experiences studying and interning abroad have made me adept at navigating cross-cultural communication. Through my work experience teaching and providing individual writing consultations, I have developed skills in writing with attention to a variety of audiences, purposes, and genres. ## Work Experience ### Software Engineer @ Big Cartel Jan 2024 – Present ### Software Engineer @ Tropic Jan 2024 – Jan 2024 Utilized Ruby on Rails, Hotwire, Stimulus, and Tailwind CSS. Engineered and launched features as part of our core procurement product offering team. Developed admin functions to empower the Support team to manage customer data directly from the UI to increase operational efficiency. Led the Engineering team's technical book club. ### Associate Software Engineer @ Tropic Jan 2022 – Jan 2024 Investigated and resolved bugs across all product areas as part of the Rapid Response team. Ran scripts to update customer data on production. Developed and deployed high-impact features, both independently and as part of a team, including a notification center, a service to deactivate customer organizations, and bulk edit functionality on indexes. Implemented Test-Driven Development (TDD) using RSpec and Capybara to ensure robust and maintainable code. ### Teaching Assistant, ENG 180: College Writing I @ Western Illinois University Jan 2018 – Jan 2020 | Macomb, Illinois, United States Prepared daily lesson plans, presented course material to students, graded student writing assignments, and provided assistance to students via email and during office hours. ### University Writing Center Consultant @ Western Illinois University Jan 2018 – Jan 2019 | Macomb, Illinois, United States Assisted individual students across academic disciplines on a variety of writing assignments and provided SAT preparation assistance in partnership with the College of Education. ### Summer Intern @ Fundación Pan de Vida Jan 2018 – Jan 2018 | Quito, Pichincha, Ecuador Organized weekly activities for children, facilitated professional development workshops for the foundation's entrepreneurship program for women, and researched and compiled a report on the Venezuelan migrant and refugee crisis in order to assist the foundation in developing a relief program suited to the specific needs of migrants. ### Sales Associate @ Diamond Den Jewelers Jan 2014 – Jan 2018 | Macomb, Illinois, United States Developed social media marketing plans, photographed merchandise for marketing materials, and assisted customers in store and on the phone. ## Education ### Software Engineering Flatiron School Jan 2021 – Jan 2022 ### Master of Arts - MA in English Language and Literature Western Illinois University Jan 2018 – Jan 2021 ### Bachelor of Arts - BA in Political Science and English Language and Literature Western Illinois University Jan 2014 – Jan 2018 ### English Language and Literature University of Mannheim Jan 2016 ## Contact & Social - LinkedIn: https://linkedin.com/in/francesca-hamm - GitHub: https://github.com/francescahhh - Website: https://medium.com/@francesca.c.hamm --- Source: https://flows.cv/francescahamm JSON Resume: https://flows.cv/francescahamm/resume.json Last updated: 2026-03-29