# Francis Raymond > Senior Staff Product Designer at ASAPP Location: New York, New York, United States Profile: https://flows.cv/francisraymond Product design lead with 15 years of experience building innovative digital products. I have a long track record designing B2B experiences, especially projects with complex user needs and requirements. I strive to come up with solutions that are enabled by AI and large language models in ways that improve the experience for users and the business. My industry experience includes financial services, telcos, retail, education, media & entertainment, as well as experience working with Fortune 500 clients. I believe an innovative user experience is possible when both user needs & business goals/requirements are addressed and reconciled. My focus is on delivering optimized design solutions that can make a real, measurable business impact. ## Work Experience ### Senior Staff Product Designer @ ASAPP Jan 2021 – Present | New York, United States ### Staff Product Designer @ ASAPP Jan 2020 – Present | Greater New York City Area ### Product Designer @ ASAPP Jan 2018 – Jan 2020 | Greater New York City Area ### Experience Lead @ Huge Jan 2014 – Jan 2018 | Brooklyn Being a user experience lead at Huge includes overseeing an interdisciplinary team (including visual and interaction designers, content strategists and copywriters, developers and more) through research, strategy development, concepting, product definition, and design. I am hands-on with the day-to-day design work, and own presenting the work to clients to get buy-in. I collaborate with team members and our clients, providing leadership from its inception to its implementation. ### Senior Interaction Designer @ Huge Jan 2011 – Jan 2013 | Brooklyn As a senior interaction designer, my main responsibility was to ensure that the work we produce provides a first-class experience for users. I helped rethink information architecture and user journeys, with a focus on simplifying the experience and business requirements. I also contributed to the overall product strategy, developing ideas to present to clients. ### Interaction Designer @ StressLimitDesign Jan 2008 – Jan 2011 Specializing in telling complex marketing stories simply, stresslimit has a successful background helping startups launching their businesses. As an interaction designer, I was overseeing the implementation of good user experiences across our client work. ### Travel Coordinator @ Sigma Assistel Jan 2007 – Jan 2008 This job involved providing medical assistance to international travelers. I was responsible to set up medical visits for patients, manage hospitalizations, provide service providers with medical authorizations. I would also organize international repatriations for patients, which involves coordinating multiple medical service providers and health professionals. The work requires fast decision making, strong organizational skills, and performance under pressure. ### Research Assistant - New Technologies Fine Arts @ XS Labs Jan 2005 – Jan 2007 Under the direction of Joanna Berzowska, my work involved researching and developing soft electronic circuits to help make designs and artworks come to life. The research lab specializes in physical computing applied to textiles, which requires them to be soft so they can be worn comfortably. Research involved finding, experimenting and testing new materials, developing circuit boards and integrating work to garments. http://www.xslabs.net ### Sensor Lab Technician @ Concordia University Fine Arts Jan 2006 – Jan 2007 I was responsible to help students enrolled in Design and Computation Art in the execution of their projects using sensors, microcontrollers, electronics, programming and textiles. ### Supervisor @ Tourisme Jeunesse Jan 2002 – Jan 2004 In this position, I was managing a team of 8 travel counsellors, as well as a travel-focused shop catering to backpackers and socially-conscious travelers. I was responsible for employee schedules, stock management, contacts with providers and day-to-day accounting. ## Education ### B.F.A. in Intermedia - Computer Arts Concordia University Jan 2004 – Jan 2008 ### Certificate in Communications - Multimedia UQAM | Université du Québec à Montréal Jan 2003 – Jan 2004 ## Contact & Social - LinkedIn: https://linkedin.com/in/francisraymond --- Source: https://flows.cv/francisraymond JSON Resume: https://flows.cv/francisraymond/resume.json Last updated: 2026-03-30